Government Advisories have put appropriate checks and guidelines in place, at airports and points of entry as preventive measures to arrest further spread of the disease. It is safest to Stay At Home also as a responsible citizen. However, if you do need to travel sometime soon- please go through the detailed safety guidelines by WHO take all the necessary measures to safeguard yourself and others. For more FAQs, please refer to the complete list here.
Due to the high volume of incoming calls, waiting times at our Member Service support centres has been longer than usual. Our colleagues at the InterMiles Service Centre are working from their homes to support you and ensure uninterrupted services and it will be our priority to take care of our Members with time-sensitive travel needs. In case you do not have an immediate upcoming travel then we would request you to write to us at firstname.lastname@example.org or call us closer to your travel date. This will enable us to serve you as well as our other Members with equal care and attention.
To avoid the rush at our Service Centre we encourage you to visit the ‘Manage Booking’ section on intermiles.com or the ‘Booking’ section on InterMiles app - for any changes you may want to make to your booking.
Rest assured, we are constantly monitoring the evolving situation and are in touch with our partners across to receive real-time information on any introduction or modifications to their policies due to evolving travel restrictions.
We have always kept our Members at the core of everything we do and that fundamental stands stronger than ever today.
We urge you to stay safe and healthy by following the precautions of social distancing. We are positive that together we will be able to get through these tough times and help Flatten the Curve.
We wish you and your loved ones well. Stay healthy!
For more details and updates on this pandemic, please refer to the official WHO guidelines.