Contact Us

With effect 1^st July 2015 when you login to your InterMiles account online or choose to undertake a transaction offline, you will be prompted to complete a ‘One Time’ mandatory Email address and Mobile number verification as per our new account access feature. To enjoy complete access to your InterMiles account, kindly verify your account by following the below steps.

Verify your email address

1. A One Time Password (OTP) or verification code will be sent to your registered Email Id with us.
2. Please enter this OTP in the space provided and click on ‘Verify’ button to proceed.

Verify your mobile number

1. A One Time Password (OTP) or verification code will be sent to your registered Mobile number with us.
2. Please enter this OTP in the space provided and click on ‘Verify’ button to proceed.

Important note:

• To verify both Email Id and Mobile Number, 2 different OTPs will be sent to your registered Email Id and Mobile Number with us. Please provide the respective OTPs in the space provided correctly to complete the verification successfully.
• The OTP provided is a 6-digit number. The Resend OTP button will be disabled for 30 seconds, once clicked for your greater security and convenience. You can use Resend OTP upto 5 times only.

Alternatively, or in case you face any issue with the OTP verification process above, you can also verify your mobile number (only) through the InterMiles Service Centre:

1. Call the service centre to provide your InterMiles membership number or 10 digit mobile number registered with us.
2. Select 4th option on the IVR menu - 'InterMiles Membership Related Queries'.
3. Enter the 6 digit verification code received on your registered mobile number to complete verification.