Last updated: 18th Sept, 2020
Your safety and well-being are of utmost importance in these unprecedented times. Hoteliers have redefined and upgraded their housekeeping, cleaning and other protocols with regards to staff hygiene, guest screening, contact-less check-in, physical distancing and other measures so that you continue to enjoy their services comfortably. Please read the below policies for more information:
CHAIN NAME | POLICY DETAILS |
---|---|
The Leela |
|
Marriott Bonvoy |
https://news.marriott.com/news/2020/05/06/an-update-from-our-ceo-marriotts-commitment-to-cleanliness |
World of Hyatt |
https://www.hyatt.com/info/global-care-and-cleanliness-commitment |
ITC Hotels |
|
IHG/Intercontinental Hotels group |
https://www.ihg.com/content/us/en/customer-care/clean-promise |
Accor Hotels |
|
Hilton Worldwide |
|
The Oberoi Hotels |
|
Club Mahindra |
|
Radisson Hotels |
https://www.radissonhotels.com/en-us/social-responsibility/health-safety |
The Lalit |
Last updated: 25th March 2020
Provisions for Full Refund
CHAIN NAME | POLICY DETAILS |
---|---|
Hilton |
https://newsroom.hilton.com/corporate/news/statement-from-hilton-coronavirus |
Hyatt |
https://www.hyatt.com/en-US/info/coronavirus-statement?icamp=hy_cvstatement_jan2020_alertbanner_en |
Intercontinental |
https://www.ihg.com/content/gb/en/customer-care/travel-advisory |
Mariott Bonvoy |
|
Microtel by Wyndham |
|
Radisson |
|
Excellence Collection |
https://www.hyatt.com/en-US/info/coronavirus-statement?icamp=hy_cvstatement_jan2020_alertbanner_en |
Hyatt |
https://www.theexcellencecollection.com/coronavirus-travel-information/ |
Choice |
|
Wyndham |
For Online Hotel bookings through our Hotel Partners:
PARTNER NAME | WEBSITE |
---|---|
Booking.com |
|
Agoda |
|
Expedia |
|
HRS |
|
Fab Hotels |
|
Hotels.com |
|
Hilton |
For Online Hotel Redemption bookings:
PARTNER NAME | CONTACT NO | EMAIL ID |
---|---|---|
Rocketmiles |
910008009190556 |
jphotelredemptions@rocketmiles.com |
For Online Hotel bookings powered by Interbook
PARTNER NAME | CONTACT NO | EMAIL ID |
---|---|---|
Interbook |
+91 8422893333 |
hotelsupport@intermiles.com |
PARTNER NAME | WEBSITE |
---|---|
Agoda PointsMax |
|
Kaligo |
support@kaligo.com |
Rocketmiles |
Concierge@rocketmiles.com / www.rocketmiles.com |
AccorHotels |
|
Harbour Plaza |
|
World Of Hyatt |
https://www.hyatt.com/ Toll Free (India): 1 800 122 1234 |
IHG Rewards Club |
ihgrewardsclub@ihg.com |
Langham Hotels |
|
The Leela |
|
Marriott Bonvoy |
|
Meritus |
|
Shangri-La |
http://www.shangri-la.com/en/corporate/contact-us/worldwide-reservations |
The Lalit |