Add-ons

Travel Insurance

• How can I claim for my Travel Insurance ?
• When will the InterMiles for my Travel Insurance policy be credited to my account ?
• How can I book a Travel Insurance for my trip ?

Meal, Seat & Baggage

• When will the bonus InterMiles for my meal booking be credited to my account ?
• What will happen to my meal/seat and baggage amount if I modify the booking ?
• When will the bonus InterMiles for my extra baggage booking be credited to my account ?

Availing Tier Benefits

• Should lounge benefit be utilized for child and infants travelling as passengers?
• How do I select the excess baggage benefit?
• How many hours prior to my flight can I access the lounge?