Programme

Enrollment

• How do I enrol into the Programme?
• Do I have to register again in InterMiles program even if I am an existing JetPrivilege Member?
• Who can enrol into the InterMiles programme?

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Children Enrollment

• Are there any charges towards enrolling your child?
• What happens to the InterMiles earned by my child?
• How do I enrol my child into InterMiles programme? Is there any criteria for registration?

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Earn & Redeem

• When will I be eligible to redeem for the first time in the programme?
• I have not received my points for the airline FF program. What should I do?
• Are Award Flights available in all cabins?

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My Account

• I forgot my InterMiles Account password. What do I do?
• I forgot my InterMiles Membership number. Can I enrol again on the website? How can I find my InterMiles Membership number?
• How can I check my InterMiles balance?

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Transfer Of Miles

• How will I know that my InterMiles have been transferred?
• What is the validity of the transferred InterMiles?
• Can I transfer or gift InterMiles to others?

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MyFamily+

• How and Where can I enroll for MyFamily+?
• Are the charges paid towards activation of MyFamily+ association refundable, in case the MyFamily+ is deactivated in future?
• As the Head of the Family (HOF), who can I invite to be a part of MyFamily+?

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Tier & Tier Benefits

• If I cancel my flight in which I have used my Tier Benefits, will I get the Tier Benefits re-credited to my Account?
• What are pre-selected & variable benefits?
• Which Benefits are pre-selected?

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Tier Purchase

• How can I upgrade to Red Tier
• Can I upgrade to other tiers, such as Silver, Gold or Platinum?
• What are the benefits that I get on upgrading to Red Tier, by purchasing it?

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