How do I enrol into the Programme?
Do I have to register again in InterMiles program even if I am an existing JetPrivilege Member?
Who can enrol into the InterMiles programme?
Are there any charges towards enrolling your child?
What happens to the InterMiles earned by my child?
How do I enrol my child into InterMiles programme? Is there any criteria for registration?
Earn & Redeem
When will I be eligible to redeem for the first time in the programme?
I have not received my points for the airline FF program. What should I do?
Are Award Flights available in all cabins?
I forgot my InterMiles Account password. What do I do?
I forgot my InterMiles Membership number. Can I enrol again on the website? How can I find my InterMiles Membership number?
How can I check my InterMiles balance?
Transfer Of Miles
How will I know that my InterMiles have been transferred?
What is the validity of the transferred InterMiles?
Can I transfer or gift InterMiles to others?
How and Where can I enroll for MyFamily+?
Are the charges paid towards activation of MyFamily+ association refundable, in case the MyFamily+ is deactivated in future?
As the Head of the Family (HOF), who can I invite to be a part of MyFamily+?
Tier & Tier Benefits
If I cancel my flight in which I have used my Tier Benefits, will I get the Tier Benefits re-credited to my Account?
What are pre-selected & variable benefits?
Which Benefits are pre-selected?
How can I upgrade to Red Tier
Can I upgrade to other tiers, such as Silver, Gold or Platinum?
What are the benefits that I get on upgrading to Red Tier, by purchasing it?
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