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Programme

Enrollment

  • How do I enrol into the Programme?
  • Do I have to register again in InterMiles program even if I am an existing JetPrivilege Member?
  • Who can enrol into the InterMiles programme?
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Children Enrollment

  • Are there any charges towards enrolling your child?
  • What happens to the InterMiles earned by my child?
  • How do I enrol my child into InterMiles programme? Is there any criteria for registration?
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Earn & Redeem

  • When will I be eligible to redeem for the first time in the programme?
  • I have not received my points for the airline FF program. What should I do?
  • Are Award Flights available in all cabins?
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My Account

  • I forgot my InterMiles Account password. What do I do?
  • I forgot my InterMiles Membership number. Can I enrol again on the website? How can I find my InterMiles Membership number?
  • How can I check my InterMiles balance?
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Transfer Of Miles

  • How will I know that my InterMiles have been transferred?
  • What is the validity of the transferred InterMiles?
  • Can I transfer or gift InterMiles to others?
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MyFamily+

  • How and Where can I enroll for MyFamily+?
  • Are the charges paid towards activation of MyFamily+ association refundable, in case the MyFamily+ is deactivated in future?
  • As the Head of the Family (HOF), who can I invite to be a part of MyFamily+?
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Tier & Tier Benefits

  • If I cancel my flight in which I have used my Tier Benefits, will I get the Tier Benefits re-credited to my Account?
  • What are pre-selected & variable benefits?
  • Which Benefits are pre-selected?
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Tier Purchase

  • How can I upgrade to Red Tier
  • Can I upgrade to other tiers, such as Silver, Gold or Platinum?
  • What are the benefits that I get on upgrading to Red Tier, by purchasing it?
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