InterMiles Reward Store orders can only be placed online on rewardstore.intermiles.com. Before placing the order, kindly ensure that your address and contact details have been correctly entered in your InterMiles membership account in the Profile section. Rewards displayed on the InterMiles Reward Store depend on the delivery destination selected. For visitors, the default delivery destination is India. Please log in to see the rewards offered in your delivery country.
You can check the status of your transaction under “My Transactions” in the “My Rewards” section. Immediately inform the reward merchant delivering your reward in case of any discrepancies. For all questions related to the delivery of your reward order, please contact the appropriate reward merchant.
Due to the variety of rewards, the shipping policy and terms may differ from reward to reward. Please check the specific policies under “Merchant Details” for the respective partner and the “Rules & Restrictions” for each specific reward.
Reward order cancelation policy and process differs from reward to reward. Please note that return policies may vary across reward merchants and that additional, reward-specific terms and conditions may apply. If you have any questions regarding the same, please directly contact the appropriate merchant via the contact details stated in your order confirmation. Please always contact the merchant directly to cancel the order.
Yes, you can gift your reward to non-members. While placing the order kindly ensure the desired shipping and delivery address has been correctly entered at the time of placing the order. Please note, however, that certain delivery restrictions may apply to the designated shipping address which may not apply to the address of your InterMiles Reward Store account. At the time of placing the order, you will be automatically advised accordingly.
InterMiles for rewards offered on the InterMiles Reward Store may vary according to the selected delivery destination. It could also vary for the same delivery destination based on exchange rate fluctuations, for example, if the settlement currency of the associated merchant is different from that of the programme and/or the currency the member has selected in the InterMiles Reward Store.