Glossary

please click the links below to view the glossary in alphabetical order

A

  • Accrual Activity

    An accrual activity is defined as any transaction you do with InterMiles Programme Partners which earn you InterMiles (these activities include flight or hotel bookings done via Intermiles.com, swiping any of our co-brand cards for your everyday spends, Shopping with our Retail partners, Dining with our dining partners, purchasing fuel at select IOCL outlets, any Conversion activity, Talk through our telecommunication partners, Live it Up with our Lifestyle partners, rent a car with our car rental partners etc.).
  • Applicant

    'Applicant' means any individual who fills in the enrolment form on InterMiles.com or enrols from any other source as made available by the InterMiles Programme from time to time.
  • Award Activity

    ‘Award Activity’ or 'InterMiles Award' or ‘Award’ shall mean the rewards obtained by Members by redeeming their InterMiles in accordance with the procedures and conditions set forth by the Programme.
  • Award Flight

    An Award Flight is a ticket available to members against redemption of InterMiles for travel on Etihad Airways or other Airline Award tickets are subject to taxes, surcharges, fees and any other charges applicable at the time of issuing Award ticket.

B

  • Base InterMiles

    Base InterMiles are those InterMiles which are accrued for any activity undertaken by the Member in accordance to the terms of the InterMiles Programme.
  • Bonus InterMiles

    Bonus InterMiles are the additional InterMiles that may be awarded to InterMiles Members as part of on-going promotions (Double InterMiles on flying Mumbai - Delhi from 1st Jan - 31st March etc.). Bonus InterMiles are also offered for specific activities & milestones (E.g.: First flight bonus of 250 InterMiles etc.)

C

  • Cabin / Cabin Class

    Airlines typically offer three classes of service - Economy, Première / Business Class and First Class. These are referred to as Cabin Class. Each offers a different set of facilities, privileges and opportunities to earn InterMiles.
  • Class of Travel

    'Class of Travel' are the booking codes used by the airline to identify the class of service and the associated fare. Each class of travel represents different kinds of tickets/Fare Choices. The booking code used by airlines is typically (but not always), the first letter of the fare and are usually shown on your ticket as an alphabet (e.g. Y, J, C, F, P etc.)
  • Codeshare flights

    A codeshare flight is a type of commercial flight that is operated by one airline (say Airline A) while the tickets for this flight are not only sold by Airline A, but also by other airlines (Airline B, C & D). The airline that actually runs the flight and is responsible for all the services provided, is called the 'operating carrier' (Airline A) while the airlines that sell tickets on other airlines are known as 'marketing carriers' (Airline B, C & D).

D

  • Dynamic Tier Review

    'Dynamic Tier Review' or “DTR” means the various rules applied to a Member's status in the Programme depending upon which a Member’s Tier status is retained, upgraded or moved down, based on the InterMiles accrued for Qualifying Activities.

I

  • IATA

    International Air Transport Associations the global trade association for the airline industry. IATA supports many areas of aviation activity and helps to formulate industry policy on critical aviation issues.
  • InterMiles

    InterMiles are the programme currency of InterMiles programme. Each time you fly or transact with any of our 150+ programme partners you could earn InterMiles. They are equivalent to reward points of other loyalty programmes.
  • Involuntary Upgrade

    Involuntary Cabin Upgrades are upgrades that are done without using Cash or InterMiles, usually at the discretion of the Airline.

P

  • Partner Airline

    Partner Airline means any airline on whose flights, InterMiles Members can accrue miles for Revenue Flights on travel and redeem their InterMiles for Award.
  • Personally Identifiable Information

    Personally identifiable information (PII) is any data that could potentially identify a specific individual. Any information that can be used to distinguish one person from another and can be used for de-anonymizing anonymous data can be considered PII.
  • Programme Partner

    'Programme Partner' means any 3rd party on whose products and services members can accrue and/or redeem InterMiles as published by the Programme on its website, which include but are not limited to dining programs, financial and insurance institutions, car rentals entertainment, hotel, lifestyle, publishing, retail, and telecommunication companies.

R

  • Revenue Flights

    Revenue flights are those where complete payment for booking the flight is done using Debit Card/Credit Card/Net Banking/Wallets etc. No InterMiles should be redeemed for booking this flight.

S

  • Sector

    'Sector' or ‘Flight’ means a single non-stop flight between two destinations, e.g.: Delhi – Mumbai. A return flight between Delhi and Mumbai would mean 2 (two) Sectors or Flights.

T

  • Ticketed Point Mileage

    Ticketed Point Mileage is calculated by International Air Transport Association (IATA) and is defined as the distance between an origin point and destination point using direct, non-stop sector miles (not kilometers).
  • Tier Bonus InterMiles

    Tier Bonus InterMiles means the InterMiles awarded to Members holding Silver, Gold or Platinum Tiers, in addition to Base InterMiles accrued by them for any Accrual Activity excluding Bonus InterMiles.