Mumbai, September 3, 2018 : Jet Privilege Pvt. Ltd, the award-winning loyalty and rewards programme and the frequent flyer programme of Jet Airways is delighted to announce its wins at the prestigious CX Strategy Summit & Awards 2018 which concluded in Mumbai recently.
JetPrivilege was conferred the ‘Customer Centric Organisation of the Year 2018’ and ‘Best Customer Focus’ award for the Redemption Remarketing Campaign. Along with that it also garnered special recognition in the ‘Best Application of Technology Award’ category for the Gamified Onboarding Campaign, by the CX Strategy Summit 2018. This follows close on the heels of JetPrivilege winning three of the biggest titles at the 6th Payment & Cards Summit & Award earlier this month.
Organised and produced by UBS Forums, the 4th edition of the CX Strategy Summit & Awards, featured a transformational networking platform where delegates and participants were exposed to valuable and successful CX strategies, trending technologies and measuring tools from industry stalwarts, by introducing the concept of customer centricity.
With a member base of 8.5+ million, JetPrivilege prides itself for being a customer centric programme aimed at creating value for its members through a multitude of offerings. These customer oriented, industry recognitions are a reflection of JetPrivilege’s efforts over the years to build JPMiles as the reward currency of the future, a currency that is versatile and which extends across 150+ programme partners, and various categories like travel, financial services, hospitality, dining, retail and fuel etc. offering avenues to earn JPMiles via day-to-day transactions. Every transaction brings members closer to the aspirational award of a free flight.
“Customers are at the core of our business. All our initiatives and innovations are directed towards offering differentiated and rewarding experiences to our member base. Accolades of such an accord inspire us to continue striving for excellence and further strengthen our efforts towards delivering unique, compelling, customer-centric propositions.” said Manish Dureja, Managing Director, JetPrivilege, commenting on the multiple wins.
About Jet Privilege Private Ltd
Jet Privilege Private Limited is a specialized loyalty and rewards management company, a joint venture between Jet Airways and Etihad Airways, established to develop, manage, operate and market JetPrivilege – an internationally acclaimed, award winning loyalty and rewards programme and frequent flyer programme.
JetPrivilege, the proud recipient of ‘Loyalty Program of The Year’ at the 10th Loyalty Summit Awards in 2017 and the prestigious ‘210 Award’ at Freddies in 2016, continues to be the Frequent Flyer programme of Jet Airways, offering exclusive privileges to members when they travel on Jet Airways and any of its 20+ partner airlines. It has previously won the Freddie Awards 5 times in a row in the Japan, Pacific, Asian and Australian regions. It has also won best loyalty program in service sector for 6 consecutive years. JetPrivilege.
The programme offers the unique benefit of accelerating JPMiles accumulation through the use of co-branded credit and debit cards, bookings & stay across domestic and international hotel partners, and carry out transactions with any of the 150+ programme partners from different industries like retail, telecom, lifestyle, dining and entertainment to name a few. JPMiles can be redeemed for Award flights to over 1000 destinations across the world. Every transaction brings members closer to the aspirational award of a free flight.
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