Awards and Accolades

InterMiles Awards and Accolades

Over the years, InterMiles has earned international acclaim and recognition in the frequent traveller rewards category. InterMiles has been a winner of the prestigious Freddie Awards (named after Sir Freddie Laker) – often considered to be the oldest and most prominent awards for travel & loyalty programmes.

The awards and accolades are an acknowledgement of the value InterMiles provides to its members. Here is a snapshot of the awarding journey:

2019

Top Honours

  • Best Use of Technology in Loyalty Program (Upgrade Against InterMiles or Vouchers)
  • Best Use of Technology in Loyalty Program (Digital Voice Search)
  • Best Use of Contests / Promotions in a Loyalty Program (Dream Come True Contest)
  • Best Use of Partnership in Loyalty Program (IOCL)
  • Best CRM Program (Relive2018)
  • Best Use of Customer and Data Analytics in Loyalty Program (InterMiles uses data to drive Air Redemption amongst InterMiles members)
  • Best Use of Technology Award (Voice)
  • Regional Loyalty Champions of the Year Award (Asia including Australia, New Zealand, the Indian sub-continent and all areas East)

Runner-up

  • Best Email marketing Campaign (Dream Come True Contest)
  • Best Mobile Search Campaign driven by Voice (Operation Voice Domination)

2nd Runner-up

  • The CRM & Media Award (Fly for free using InterMiles)

2017

Top Honours

  • Champion of Champions - Loyalty Program for the year
  • Best Loyalty Programme in Service Sector
  • Best Use of Innovation in Loyalty Marketing
  • Best Use of Promotional / Shopper Marketing Campaign
  • Best Use of Customer and Data Analytics in Loyalty Program
  • Best Use of Technology to Enhance Customer Experience

2013

Top Honours

  • Best Promotion for InterMiles's 20% discount for online redemption of InterMiles
  • Best Loyalty Credit Card: InterMiles HDFC Bank Credit Card

2018

Top Honours

  • Best Data Inspired Intelligence (Redemption Remarketing Campaign)
  • Best Data Inspired Intelligence (Bonus Miles Airline Activation Campaign)
  • Customer Centric Organization of the Year
  • Best Customer Focus Award (Redemption Remarketing Campaign)
  • Recognition Award for Best Application of Technology (Gamified Onboarding Campaign)
  • Best Loyalty card of the Year (InterMiles HDFC Bank Diners Club Credit Card)
  • Best Engagement & Loyalty Scheme of the Year (InterMiles HDFC Bank Diners Club Credit Card)
  • Best Marketing Campaign of the Year (Jet Airways American Express Platinum Credit Card Direct Mailer Acquisition Campaign)
  • Best Use of Innovation in Loyalty Marketing
  • 2 x Best Use of Contests/ Promotions in a Loyalty Program
  • Best Promotional/ Shopper Marketing Campaign
  • Best Use of Gamification to Enhance Loyalty
  • Best Use of Data Analytics in Predictive Modelling
  • Best Use of Direct Marketing in a Loyalty Program
  • Best Customer Experience Award of the Year: Banking
  • Best Use of Innovation to Enhance Customer Experience
  • Use of Data - For CRM

2nd Runner-up

  • Search - SEO/Paid search
  • Best Data Inspired Targeting (Redemption Remarketing Campaign)

2018

2016

Top Honours

  • 210 Award

Runner-up

  • Program of the Year
  • Best Elite Program
  • Best Customer Service
  • Best Redemption ability

2nd Runner-up

  • Best Affinity Credit Card – InterMiles HDFC Bank Titanium Credit Card

2016

2012

Top Honours

  • Program of the Year
  • Best Promotion for Earning: InterMiles -Trip Advisor Promotion
  • Best Customer Service

2007

Top Honours

  • Program of the Year
  • Best Bonus
  • Best Elite Level
  • Best Customer Service
  • Best Website
  • Best Award
  • Best Frequent Traveller Credit Card

Runner-up

  • Best Member Communication
  • Best Award Redemption

2005

Top Honours

  • Best Customer Service
  • Best Bonus Promotion

Runner-up

  • Program of the year
  • Best Award

2nd Runner-up

  • Best Member Communication
  • Best Award Redemption

2008

Top Honours

  • Best Elite Level

Runner Up

  • Program of the year
  • Best Affinity Credit Card
  • Best Award
  • Best Website

2nd Runner-up

  • Best Customer Service
  • Best Member Communications
  • Best Awards Redemption

2008

2006

Top Honours

  • Program of the Year

Runner Up

  • Best Award
  • Best Affinity Credit Card

2006

2016

Top Honours

  • 210 Award

Runner Up

  • Program of the Year
  • Best Elite Program
  • Best Customer Service
  • Best Redemption ability

2nd Runner-up

  • Best Affinity Credit Card – InterMiles HDFC Bank Titanium Credit Card

2013

Top Honours

  • Best Promotion for InterMiles's 20% discount for online redemption of InterMiles
  • Best Loyalty Credit Card: InterMiles HDFC Bank Credit Card

2013

2012

Top Honours

  • Program of the Year
  • Best Promotion for Earning: InterMiles -Trip Advisor Promotion
  • Best Customer Service

2008

Top Honours

  • Best Elite Level

Runner Up

  • Program of the year
  • Best Affinity Credit Card
  • Best Award
  • Best Website

2nd Runner-up

  • Best Customer Service
  • Best Member Communications
  • Best Awards Redemption

2008

2007

Top Honours

  • Program of the Year
  • Best Bonus
  • Best Elite Level
  • Best Customer Service
  • Best Website
  • Best Award
  • Best Frequent Traveller Credit Card

Runner Up

  • Best Member Communication
  • Best Award Redemption

2006

Top Honours

  • Program of the Year

Runner Up

  • Best Award
  • Best Affinity Credit Card

2006

2005

Top Honours

  • Best Customer Service
  • Best Bonus Promotion

Runner-up

  • Program of the year
  • Best Award

2nd Runner Up

  • Best Member Communication
  • Best Award Redemption

2019

Top Honours

  • Best Use of Technology in Loyalty Program (Upgrade Against InterMiles or Vouchers)
  • Best Use of Technology in Loyalty Program (Digital Voice Search)
  • Best Use of Contests / Promotions in a Loyalty Program (Dream Come True Contest)
  • Best Use of Partnership in Loyalty Program (IOCL)
  • Best CRM Program (Relive2018)
  • Best Use of Customer and Data Analytics in Loyalty Program (InterMiles uses data to drive Air Redemption amongst InterMiles members)
  • Best Use of Technology Award (Voice)
  • Regional Loyalty Champions of the Year Award (Asia including Australia, New Zealand, the Indian sub-continent and all areas East)

Runner-up

  • Best Email marketing Campaign (Dream Come True Contest)
  • Best Mobile Search Campaign driven by Voice (Operation Voice Domination)

2nd Runner Up

  • The CRM & Media Award (Fly for free using InterMiles)

2018

Top Honours

  • Best Use of Innovation in Loyalty Marketing
  • 2 x Best Use of Contests/ Promotions in a Loyalty Program
  • Best Promotional/ Shopper Marketing Campaign
  • Best Use of Gamification to Enhance Loyalty
  • Best Use of Data Analytics in Predictive Modelling
  • Best Use of Direct Marketing in a Loyalty Program
  • Best Customer Experience Award of the Year: Banking
  • Best Use of Innovation to Enhance Customer Experience
  • Use of Data - For CRM

2nd Runner-up

  • Search - SEO/Paid search

2017

2017

Top Honours

  • Champion of Champions - Loyalty Program for the year
  • Best Loyalty Programme in Service Sector
  • Best Use of Innovation in Loyalty Marketing
  • Best Use of Promotional / Shopper Marketing Campaign
  • Best Use of Customer and Data Analytics in Loyalty Program
  • Best Use of Technology to Enhance Customer Experience

2017

2016

Top Honours

  • 210 Award

Runner Up

  • Program of the Year
  • Best Elite Program
  • Best Customer Service
  • Best Redemption ability

2nd Runner-up

  • Best Affinity Credit Card – InterMiles HDFC Bank Titanium Credit Card

2013

2013

Top Honours

  • Best Promotion for InterMiles's 20% discount for online redemption of InterMiles
  • Best Loyalty Credit Card: InterMiles HDFC Bank Credit Card

2013

2012

Top Honours

  • Program of the Year
  • Best Promotion for Earning: InterMiles -Trip Advisor Promotion
  • Best Customer Service

2008

2008

Top Honours

  • Best Elite Level

Runner Up

  • Program of the year
  • Best Affinity Credit Card
  • Best Award
  • Best Website

2nd Runner-up

  • Best Customer Service
  • Best Member Communications
  • Best Awards Redemption

2008

2007

Top Honours

  • Program of the Year
  • Best Bonus
  • Best Elite Level
  • Best Customer Service
  • Best Website
  • Best Award
  • Best Frequent Traveller Credit Card

Runner Up

  • Best Member Communication
  • Best Award Redemption

2006

2006

Top Honours

  • Program of the Year

Runner Up

  • Best Award
  • Best Affinity Credit Card

2006

2005

Top Honours

  • Best Customer Service
  • Best Bonus Promotion

Runner Up

  • Program of the year
  • Best Award

2nd Runner Up

  • Best Member Communication
  • Best Award Redemption