Terms & Conditions

Update History :

• 8th March '21 (Update has been made w.r.t clause for Gift Voucher related issues on Digi Stores raised to InterMiles)
• 11th December ’21 (Update has been made w.r.t Redemption Eligibility on Digi Stores)

The terms and conditions set out below (“Terms of Use”) is a legal document which governs the use of digistores.intermiles.com and any sites or pages redirected from this site. The site is owned and operated by InterMiles Private Limited (“JPPL”), a company incorporated under the Companies Act 1956, and having its registered office at Jet Privilege Private Limited., Kanakia Wall Street, 7, 703, Kanakia Wall Street, Andheri Kurla Road,Andheri East, Mumbai 400099, Mumbai Suburban, Maharashtra India. These Terms of Use shall apply to the relationship between you (being a user of this site, and terms such as ‘you’ and ‘your(s)’ shall be construed accordingly) and JPPL, and are intended to protect both you and JPPL. These Terms of Use are effective as on the date of their publication and may be changed / modified by JPPL at any time.

I. Terms & Conditions for purchase of Vouchers on Digi Stores via InterMiles

Definition - For the purposes of this Agreement, unless the context specifies otherwise, the following terms shall have the meanings defined as under –

• Eligible Activity” means and includes the successful Transaction undertaken by the Members on the InterMiles Site or App
• InterMiles” means the reward currency owned and managed by JPPL.
• InterMiles Programme” means the loyalty and rewards programme owned, managed and operated by JPPL offering benefits, facilities or arrangements to Members by reason of their membership into the programme.
• Member” means a member of the InterMiles Programme
• Transaction” means the fulfilled and successful transaction undertaken by the you as a Member on the InterMiles site or app.

Scope of Service -

• Enable members to purchase vouchers by the use of INR and/or Miles
• -Handling the member queries pertaining to fulfilment/access of vouchers

Mode of Access -

Member Login –

• You may login by entering your InterMiles Number and such other credentials as sought in the respective fields
• It is the sole responsibility of Members to ensure that they login with their correct InterMiles Number.
• Any disputes surrounding a credit of Partner InterMiles to incorrectly mentioned InterMiles Number shall not be entertained by JPPL.

Acceptance of Terms & Conditions -By accessing this Digi Store site or any website linked to the Digi Stores site (“Site”) and making transactions through the Digi Stores, you expressly indicate your acknowledgment and acceptance of the rules applicable to the Digi Stores.

Vouchers purchase:

• The Vouchers purchased are redeemable for goods or services listed by the seller of such goods and services, or the Service Provider or Partner Website
• The Vouchers shall have the necessary utilization instructions on it.
• Vouchers are electronic products and will not be sent physically.
• The Vouchers will have an offer period, or expiry date, mentioned on it.
• Unless otherwise stated, you will not be entitled to receive credit or cash-back or InterMiles for whatever value of the Vouchers you don't use.
• Unless otherwise stated, you cannot combine the Vouchers offer with other special offers or promotions that may be on.
• Voucher once purchased, is non-cancellable/non-refundable, whether the voucher is used or not.
• Neither InterMiles or Qwikcilver nor the Service Provider shall have any liability in the event you lose your Vouchers.
• In case of any complaints with respect to the redemption of issued Gift Vouchers, members can raise such issues and instances within a duration of 7 days from the date of receipt of the Gift Vouchers in question. InterMiles will not consider or be accountable for any complaints raised post the 7-day limit.

2X Digi Store Offer for Jet Airways HDFC Debit Cards - Terms & Conditions

Payment Type –

• All Members can purchase a voucher by completing a transaction and making a complete INR payment towards it.
• All Members can purchase a Voucher by completing a transaction by availing a cash discount by redemption of Miles and paying the balance in INR
• Effective 11 Dec 2020, All Members, excepting those in base tier, can purchase a Voucher by redeeming InterMiles towards the entire transaction value

Miles Earnings against the payment type -

• Once a member makes INR payment towards the purchase of a voucher he will be eligible to earn InterMiles
• In case a member, redeem Miles to avail a discount on purchase and make the payment for the balance amount, in this case member is not eligible for earning any InterMiles
• When member redeems Miles for the voucher purchase, he is not eligible to earn any InterMiles

Eligibility Criteria

• InterMiles Red, Silver, Gold and Platinum tier members are eligible for redeeming their InterMiles at Digistores for full as well as partial (cash + miles) redemption. Intermiles Base members are eligible for redeeming their Intermiles at Digistores only for partial redemption (cash + miles) option.
• Effective 11 Dec 2020, Intermiles Base tier members are eligible for redeeming their Intermiles at Digistores only for partial redemption (cash + miles) option. Full Redemption will be blocked for Base tier members.
• All other General Conditions for Redemption as per the InterMiles T&Cs apply. T&Cs applicable specifically for Vouchers Redemptions at Digistores supersede General T&Cs of Redemptions.

Shipping & Cancellation –

• Vouchers will be sent to the member on the registered email address and/or mobile number unless the e-delivery details are explicitly changes by the member.
• Voucher once purchased, is non-cancellable/non-refundable, whether the voucher is used or not

General Terms and Conditions (T&C’s) governing the InterMiles Programme are also applicable.

II. Terms of Conditions for InterMiles Raffle

• This Contest is only open to Members of the InterMiles Programme.
• Members may redeem Raffle ticket(s) using InterMiles earned by purchasing products and/or services under the InterMiles Programme.
• InterMiles Base, Red, Silver, Gold and Platinum tier members are eligible for redeeming their InterMiles for Raffles at InterMiles Digi Stores. All other General Conditions for Redemption as per the InterMiles T&Cs apply. T&Cs applicable specifically for Raffles Redemptions at Digistores supersede General T&Cs of Redemptions.
• It is expressly clarified that those InterMiles purchased in lieu of cash directly from InterMiles.com cannot be used for redeeming Raffle tickets.
• Once you have redeemed your Raffle ticket(s), the Miles will be deducted from your account and an email containing your Raffle ticket number(s) will be sent to you.
• Raffle ticket(s) are electronic and will not be sent physically.
• Your raffle ticket(s) number(s) will be mentioned in your Raffle Confirmation email as well as under Purchases on InterMiles App (login required).
• InterMiles redeemed for the Raffle ticket(s) are non-refundable.
• Members residing in the state of Tamil Nadu and in such other states where prohibited by law, shall not be eligible to take part in this contest.
• Members from outside India cannot take part in the Contest
• This competition is not open to employees of JET PRIVILEGE PVT LTD and its affiliates.
• 1 lucky winner selected by draw of lots will be gifted the listed prize. The winner will be notified via email.
• The winner should respond within 48 hours confirming willingness to accept the prize.
• By entering this contest, the winner agrees to the use of his/her name and image in any publicity material by JET PRIVILEGE PVT LTD
• Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation and will not be disclosed to any third party. General Terms and Conditions (T&C’s) governing the InterMiles Programme are also applicable.

III. Terms & Conditions for Deals on Digi Stores

Definition - For the purposes of this Agreement, unless the context specifies otherwise, the following terms shall have the meanings defined as under –

• Eligible Activity” means and includes the successful redemption of InterMiles to avail a discount promocode via the InterMiles Site or App
• InterMiles” means the reward currency owned and managed by JPPL.
• InterMiles Programme” means the loyalty and rewards programme owned, managed and operated by JPPL offering benefits, facilities or arrangements to Members by reason of their membership into the programme.
• Member” means a member of the InterMiles Programme
• PromoCode” means a discounted offer code that the member can avail by redemption of Miles on the InterMiles site or App.
• Deals” means the platform on which InterMiles will be listing discount promocodes which the member can utilize on the partner website.

Scope of Service -

• Enable members to avail partner promocode by redemption of InterMiles
• Handling the member queries pertaining to fulfilment/access of promocodes
• Member can utilize the promocode by redirecting to the partner website.
• Member can utilize the promocode and avail the discount/offer on the partner site upon redirection.
• InterMiles will not be liable for any transactions performed on the partner site or such other legal obligations attached to sellers of goods and services
• JPPL’s role shall not extend to and, in any case, JPPL shall not bear responsibility of any kind in respect of the following activities:
  -Take possession, of any of the products or services offered by the Partner, in the course of a transaction entered into by the parties or hold any right, title or interest over the products and/or services offered by the Partner or incur any obligations or liabilities in respect of such contract.
  -Provide any online payment gateway or such other facilities, through itself or its service providers, for collection, processing, facilitation and remission of payment against the purchase of products and/or services.
  -Undertake any guarantee that the Partner will perform any transaction concluded on its site without breach of any terms thereof.
  -Mediate, resolve or arbitrate any dispute or disagreement between you and Partner as regards the transaction.

Mode of Access -

• By clicking on "Deals " on Digi Stores platform member will be redirected to the deals listing page

-Member Login –

• You may login by entering your InterMiles Number and such other credentials as sought in the respective fields
• It is the sole responsibility of Members to ensure that they login with their correct InterMiles Number.
• Any disputes surrounding a credit of Partner InterMiles to incorrectly mentioned InterMiles Number shall not be entertained by JPPL

Acceptance of Terms & Conditions - By accessing this Digi Store site or any website linked to the Digi Stores site (“Site”) and making transactions through the Digi Stores, you expressly indicate your acknowledgment and acceptance of the rules applicable to the Digi Stores.

Acceptance of Electronic Communication – You consent to receive service communications, including purchase confirmations, from JPPL, its Store Operator and the independent merchants electronically and agree that such electronic communications satisfy any legal requirements that such communications be in writing. If you do not wish to receive service communications, you must stop using the Site and request deletion of your membership – please refer to the Privacy & Cookies Policy for more information. If you no longer wish to receive our newsletter you can unsubscribe at any time, simply by clicking the "Unsubscribe"/"Opt-out" link in the footer of any of our newsletters.

Purchases on Deals Platform:

• Member can select a brand from the list available.
• On selection of a brand, member will have to redeem InterMiles to avail the promocode for the desired discount.
• On completion of redemption member will be able to view the promocode instantly and redirect to partner site to complete the utilization.
• Promocode purchased will be sent to the member electronically
• The Promocodes will have an offer period, or expiry date, mentioned on it.
• -nless otherwise stated, you cannot combine the Promocode with other offers on the partner site.
• Miles redeemed towards the promocode are non-refundable, whether the promocode is used or not.
• Neither InterMiles nor the Service Provider shall have any liability in the event you lose your Promocode.

Payment Type – Member can avail the Promocode by redeeming InterMiles

Miles Earnings against the payment type – When member redeems Miles for the promocode purchase, he is not eligible to earn any InterMiles

Eligibility Criteria –

• InterMiles Base, Red, Silver, Gold and Platinum tier members are eligible for redeeming their InterMiles for Deals at InterMiles Digi Stores
• All other General Conditions for Redemption as per the InterMiles T&Cs apply. T&Cs applicable specifically for Deals Redemptions at Digistores supersede General T&Cs of Redemptions.

Shipping & Cancellation –

• Promocode will be sent to the member on the registered email address and/or mobile number unless the e-delivery details are explicitly changes by the member.
• Promocode once purchased, is non-refundable, whether the promocode is used or not

General Terms and Conditions (T&C’s) governing the InterMiles Programme are also applicable.