Terms & Conditions

Book worry-free. No airline cancellation charge when your plans change!

Worried about high cancellation charges? With Free Cancellation, get a full refund on your airline cancellation fee.

Why Get Free Cancellation?

No Cancellation Fee

Get a full refund of the airline cancellation fee - whether you pay in cash or miles.

Additional Coverage

Get an accidental death cover of ₹ 10,000

Hassle-Free

We’ll do all the work. Just cancel your ticket and sit back.

How It Works

Book with Free Cancellation

Choose your preferred flight. Add free cancellation and complete your booking.

Cancel Your Booking

If your plans change, cancel your booking online. We’ll raise a claim for your refund.

Get Your Refund

The airline cancellation fee will be refunded in the original mode of payment.

Key Exclusions

• The customer should cancel their flight booking at least 24 hours before the departure of their flight.
• Any flight cancellation caused by a strike or industrial action known to exist or was anticipated at the time of the flight booking
• Any claim arising out of financial default i.e. a complete suspension of operations by the airline due to financial circumstances whether a bankruptcy petition is filed.
• During Pandemics, Epidemics, Lockdown or Quarantine period as declared by the respective Authority from time to time and/or when the Airline is grounded off or not operating, the cover of 'Free Cancellation' is not payable by the Company

FAQ

1. Why buy Free Cancellation for flight bookings?

   Free Cancellation allows you to get full refund on airline cancellation penalty and gives you   complete flexibility to book flight tickets.

2. What happens if the airline cancels my flight due to unforeseen circumstances?

   You will get a full refund of the airline fare, either full amount or in form of credit shell decided by the Airline Refund process. However, the Free Cancellation benefits do not apply in case of airline cancellations.

3. What is Free Cancellation Refund Process?

   The customer raises a request for cancellation of booking where the Free Cancellation is bought. The customer will receive full airline cancellation penalty within 7-10 working days.

4. What will be my refund amount?

   a. For Cash Bookings the refund amount:

   -For Bookings without Free Cancellation Product
   The final refund amount will be Total amount paid by the customer less Airline Cancellation Charges, Service Fee, Convenience Fee, ancillary amount

   -For Bookings with Free Cancellation Product The final refund amount will be Total amount paid by the customer less Free Cancellation Product cost, Service Fee, Convenience Fee, ancillary amount.

   b. For Award Bookings the refund amount will be:

   -For Bookings without Free Cancellation Product
   The final refund of miles will be Total amount paid and miles redeemed by the customer less Airline Cancellation Charges, Service Fee, Convenience Fee, ancillary amount.

   -For Bookings with Free Cancellation Product
   The final refund of miles will be Total amount paid and miles redeemed by the customer less Free Cancellation Product cost, Service Fee, Convenience Fee, ancillary amount.

Accidental Death

• For Accidental policy claim, the customer will settle directly with Edelweiss Travel Insurance.
• Edelweiss will pay INR 10,000 to the Nominee or legal representative, if during the Trip an Insured Person sustains Bodily Injury which results in Death.

Intermiles - General Terms & Conditions

A. These Terms & Conditions are final and binding on all Participants. If any matters or disputes or differences arise in relation to these Terms & Conditions, they shall be determined solely by JPPL.

B. This Offer is further subject to the terms and conditions specified on InterMiles.com.

C. If any Participant who is eligible has not received his/her respective credit of Bonus InterMiles, he/she may contact JPPL within a period of 6 months from the date of the transaction to resolve the matter. JPPL shall use reasonable efforts on its part to recover such Bonus InterMiles. The decision of JPPL shall be final and binding and no further disputes shall be entertained in this regard.

D. JPPL shall not be liable for any loss or damage or personal injury whatsoever that may be suffered by the Participants, whether directly or indirectly, by use or non-use of products/services booked from InterMiles.com under this Offer.

E. The Offer and these Terms and Conditions are governed by the laws of India. The participants agree that the courts in Mumbai shall have jurisdiction over all matters arising from or relating to this Campaign.

Edelweiss Group Domestic Travel Insurance

To view detailed Terms and conditions for Edelweiss Group, please click here.