Terms & Conditions

Update History :

• 15th July '21 (Update has been made w.r.t Free Cancellation on Domestic Flights as a Tier Benefit)
• 30th April ’21 (Update has been made w.r.t The Man Company, Complimentary Seat Select on Domestic Flights, Discount on Flight Booking on UBA, Hotel Booking Discount Vouchers and Discount on Dine Payment as a Tier Benefit)
• 4th March ’21 (Update has been made w.r.t DigiStores)

InterMiles Tier Structure

• On signing up for the InterMiles programme, an individual will be enrolled as an InterMiles Member and will not be allocated into any specific Tier.
• Achievement of any InterMiles Tier depends on accrual of InterMiles against Eligible Activities within each applicable Tier Review Period as per the rules of the Dynamic Tier Review (DTR)
• Dynamic Tier Review refers to the review of a Member’s Tier status on a daily basis for an upgrade where the Member’s accrual of InterMiles in the preceding 365 days is calculated and if the Member has accrued the required InterMiles for the next higher Tier, the Member is upgraded to such higher Tier on that day itself with a new Tier Validity Period of 13 months from the date of the upgrade.

Similarly, for retaining an existing Tier level, at the end of the Tier Validity Period (i.e. 13 months from the date of attainment of the existing Tier), the system will initiate a review of the Tier status. Our Dynamic Tier Review (DTR) system will review the InterMiles accrued for Qualifying Activities in the Member’s Account during the 12-month period from the attainment of the existing Tier or for an additional 6 months period preceding the date of Tier attainment i.e for a total of 18 months. So long as the InterMiles accrued meet the Tier requirement under either of the 2 periods of evaluation (12 months / 18 months), the Member’s Tier will be retained for an additional 13 months.

• Tier Upgrade Criteria: The member needs to achieve the InterMiles threshold as mentioned below to either attain a higher Tier:

• Upgrade Review & Management
  • Effective 14th November 2019, all Members will be reviewed for upgrade basis the new criteria mentioned above
  • Every day, each Member is reviewed for upgrade to the next Tier
  • If a Member becomes eligible for an upgrade basis the specific upgrade eligibility criterion of each Tier, he/she gets upgraded

 

• Upgrade Scenarios:
  1. Multi-tier upgrade in a single review transaction -
     • If a Member, in a single transaction earns InterMiles that qualify a multi-Tier jump, then the benefits (Pre-selected Benefits and Variable Benefits) will be accorded as per the highest Tier only

  
  Illustration:

  Minimum InterMiles Requirement

  Tier as on 14th November 2019	Tier Validity	Upgraded Tier on 20th February 2020	Tier Validity	Tier Benefit Credited to Account
  Red	13th December 2020	Silver	Skipped	NA
  		Gold	20th March 2021	Yes (Valid up to 20th March 2021)

  1. Multi-tier upgrade in different review transactions within the Tier Validity Period -
     • A Member earns InterMiles that qualify for a multi-tier upgrade at different points in time within the validity of their existing Tier; in such instances, Member will be accorded the Benefits for each upgraded tier with the benefits being valid for the same period as the validity period of that Tier.

Illustration:

In case the Member has been upgraded due to wrong credit of InterMiles, the InterMiles will get reversed.

• Tier Retention Criteria: At the end of each Tier Review Period, the Member needs to achieve the InterMiles threshold as mentioned below to retain their Tier level:

• Tier Review Period: Is a period of 12 months from the attainment of the Tier or an additional 6 months period preceding the date of Tier attainment i.e a total of 18 months
• Tier Validity Period: 13 months from the date of attainment of the Tier
• If the Member is unable to fulfill the retention criteria for the current Tier, then the Member will be moved down to the Tier level corresponding to the value of InterMiles accrued on Qualifying Activities during the Tier Review Period. Tier Benefits associated to the new Tier level will apply.

12 Month Tier Review Period and 13 Month Tier Validity Period

Mileage credit under InterMiles can happen instantly on the date the Accrual Activity or a later date post the completion of the actual Accrual Activity. ‘Activity Date’ is the date when the Member performs the Accrual Activity and ‘Transaction Posting Date’ is the date on which the InterMiles for such Accrual Activity are credited into the Member’s Account.

Tier is reviewed for InterMiles accrued for Accrual Activities undertaken for Activity Dates only within the Tier Review Period and credited prior to the end of the Tier Validity Period.

The Tier Validity Period is a month longer than the Tier Review Period to allow for credit of InterMiles for Qualifying Activities undertaken on Programme Partners by the Members during the Tier Review Period as some of the Programme Partners have a longer mileage credit cycle.

It must be noted that InterMiles earned by Members for Qualifying Activities where the actual Activity Date falls during this additional one month will not be counted towards the Tier review.

Migration of existing JetPrivilege Members into InterMiles Programme:

• Tier levels held in the JetPrivilege Programme as on 14th November 2019 (Cut-over Date) will be retained in the new InterMiles Tier structure as per the following:

• On the Cut-over Date, the Programme will also review the Member’s Account for InterMiles accrued against Qualifying Activities and if the InterMiles earned in the prior 12-month period meets the new Tier Upgrade Criteria, the Member’s Tier Status will be upgraded to such higher Tier Status
• Upon cut-over to the new InterMiles Programme, Members will receive Tier Benefits as per the their new InterMiles Tier Status
• Post the cut-over, you are entitled to only the benefits associated with your new InterMiles Tier. All other benefits associated with the earlier JetPrivilege Tier & Programme cease to exist.
• Tier Benefits will be valid for use within the Tier Validity Period of the Tier for which such benefits were granted
• If the InterMiles Member is a child (as per the Programme Terms and Conditions) and is migrated as an InterMiles Red, Silver, Gold or Platinum Member as per the Tier Upgrade Criteria then the Tier Benefits of such a child will be credited to the InterMiles Account of the parent/guardian and can be utilized through their respective InterMile Account

Membership Card issuance

• Members whose InterMiles Tier Status is Platinum, Gold or Silver will be sent a new complimentary Membership Card alongwith the welcome kit
• All Members can also download a digital image of their Membership Card through the logged in section of their Account
• Any subsequent card requests will attract a processing fee of 750 InterMiles. Members can place the request for a physical card through the logged in section of their Account

Tier Benefits:

• On attainment of each Tier, the Programme will make available (‘Credit’) to the Member certain additional bonuses, discounts and complimentary services as Tier Benefits. Each Tier level will be accorded a different number of Credit of the Benefits. Each Credit is the number of times a Benefit can be used by the Member within its validity.
• Tier Benefits and the number of instances Credited to a Member’s Account are as detailed below.

Complimentary Seat Select benefit

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier
• Complimentary Seat Select means a waiver on seat select charge when booking either a Revenue Flights or an Award flight on www.intermiles.com
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• Members need to be logged-in into their InterMiles Account to utilize this benefit while booking their flights on www.intermiles.com. Benefits cannot be utilized through the ‘Manage My Booking’ section of the website
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• If a Member is making a booking for another passenger who is also a Member and chooses this benefit; the credits will be utilized from the Account of the Member who is logged in and not from the Account of the Member who is travelling. Benefits from 2 separate Accounts cannot be utilized for the same booking
• Members with more than one instance of this benefit available can use their credits on a single or across multiple bookings depending on number of passengers / segments in a booking
• Each credit of this benefit can be utilized only for flights within India and on a per passenger per segment basis; In case of a booking with both international and domestic segments, the benefit can be utilized on the domestic segment
  • E.g.: If a Member is booking a flight for Bhopal to Abu Dhabi via Mumbai the benefit can be utilized for Bhopal-Mumbai segment only. The benefit cannot be utilized for the Mumbai-Abu Dhabi segment
• This benefit will be credited to the Member’s Account immediately on attainment of the tier and will remain available for utilization for a period of 13 months from the date of credit of the benefit to the Account and cannot be extended
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• This benefit must be utilized on bookings with travel date within the validity of the benefit
  • E.g.: If 1 Complimentary Seat Select credit is issued to the Member on 1st January 2020 with validity till 31st January 2021 then the Member can only use it for bookings with travel (outbound / return) date between 1st January 2020 to 31st January 2021
• If the Member cancels the flight on which the credit was utilized, the benefit will be treated as used and will not be redeposited into the Member’s Account
• In an event of the airline cancelling / combining the flight due to which the credit could not be utilized, the Member will need to contact InterMiles Service Centre and provide adequate proof (including but not limited to an acknowledgement from the airline) of such flight cancellation / combination resulting in unavailability of the said benefit and on appropriate verification InterMiles will redeposit the credit into the Member’s Account with same validity as at the time of issuance. Credits will be redeposited to the Account so long as they are within the validity of the same
  • E.g.: If 1 Complimentary Seat Select is issued to the Member on 1st January 2020 with validity till 31st January 2021 and the Member uses the benefit on a booking done on 25th February 2020 with travel date of 30th March 2020. In case the airline cancels the flight on 15th March 2020, the benefit will be credited back to the Member’s Account with validity till 31st January 2021
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first
• No InterMiles will be accrued on utilization of the Complimentary Seat Select benefit.
• Effective 1st May 2021, benefit of complimentary seat select will be removed for Red Tier members who have not utilized the benefit before 1st May 2021.

Complimentary Meals on Flights

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Complimentary Meals means waiver on Meal charge when booking either a Revenue Flights or an Award flight on www.intermiles.com
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• Members need to be logged-in into their InterMiles Account to utilize this benefit while booking their flights on www.intermiles.com. Benefits cannot be utilized through the ‘Manage My Booking’ section of the website
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• If a Member is making a booking for another passenger who is also a Member and chooses this benefit; the credits will be utilized from the Account of the Member who is logged in and not from the Account of the Member who is travelling. Benefits from 2 separate Accounts cannot be utilized for the same booking
• Members with more than one instance of this benefit available can use their credits on a single or across multiple bookings depending on number of passengers / segments in a booking
• Each credit of this benefit can be utilized only for flights within India and on a per passenger per segment basis; In case of a booking with both international and domestic segments, the benefit can only be utilized on the domestic segment
  • E.g.: If a Member is booking a flight for Bhopal to Abu Dhabi via Mumbai the benefit can be utilized for Bhopal-Mumbai segment only. The benefit cannot be utilized for the Mumbai-Abu Dhabi segment
• This benefit will be credited to the Member’s Account on selection of the benefit and will remain available for utilization until the expiry of the Tier and cannot be extended
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• This benefit must be utilized on bookings with travel date within the validity of the benefit
  • E.g.: If 1 Complimentary Meal benefit credit is issued to the Member on 1st January 2020 with validity till 31st January 2021 then the Member can only use it for bookings with travel (outbound / return) date between 1st January 2020 to 31st January 2021
• If the Member cancels the flight on which the credit was utilized, the benefit will be treated as used and will not be redeposited into the Member’s Account
• In an event of the airline cancelling / combining the flight due to which the credit could not be utilized, the Member will need to contact InterMiles Service Centre and provide adequate proof (including but not limited to an acknowledgement from the airline) of such flight cancellation / combination resulting in unavailability of the said benefit and on appropriate verification InterMiles will redeposit the credit into the Member’s Account with same validity as at the time of issuance. Credits will be redeposited to the Account so long as they are within the validity of the same
  • E.g.: If 1 Complimentary Meal benefit is issued to the Member on 1st January 2020 with validity till 31st January 2021 and the Member uses the benefit on a booking done on 25th February 2020 with travel date of 30th March 2020. In case the airline cancels the flight on 15th March 2020, the benefit will be credited back to the Member’s Account with validity till 31st January 2021
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first
• No InterMiles will be accrued on utilization of the Complimentary Meal benefit

Elite Tier Bonus InterMiles

• This is a pre-selected benefit under the Intermiles Tier benefit program and will be added to member’s account on the attainment of the Tier.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Elite Tier Bonus InterMiles are additional InterMiles which are credited as a percentage of the Base InterMiles accrued by a Member
• Accrual Activities on which Elite Tier Bonus InterMiles will be earned are –
  • Revenue Flights, Hotel stay, Shopping, restaurant table reservations and tours and activities booked through www.intermiles.com
• Elite Tier Bonus InterMiles earnings are as below:
  • Platinum Tier– 75% of the Base InterMiles earned
  • Gold Tier – 50% of the Base InterMiles earned
  • Silver Tier – 25% of the Base InterMiles earned
• Elite Tier Bonus InterMiles will be credited alongwith the credit of the Base InterMiles only upon completion of the relevant Accrual Activity
• The Elite Tier Bonus InterMiles will be calculated as per the Tier Status of the Member on the date on which the Accrual Activity was undertaken and not, either on the date of booking the Accrual Activity or the date on which the Accrual Activity was posted to the Member’s Account
  • E.g.: A Silver Tier Member books a flight on www.intermiles.com on 1st December 2019 for travel on 15th December 2019 and Base InterMiles are credited to the Member’s Account on 16th December 2019. If the Member is upgraded to Gold on 12th December 2019, the Elite Tier Bonus InterMiles that will be credited to the Member’s Account will be the Gold Tier Bonus InterMiles

50% InterMiles refund on Non-refundable Reward flights:

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• 50% InterMiles refund on Non-refundable Reward flights means a redeposit of 50% of the redeemed InterMiles for an Award flight booked through www.intermiles.com
• Each credit of this benefit can be utilized only for flights within India and on a per passenger per segment basis; In case of a booking with both international and domestic segments, the benefit cannot be utilized on the domestic segment
  • E.g.: If a Member is booking a flight for Bhopal to Abu Dhabi via Mumbai the benefit can be utilized for Bhopal-Mumbai segment only. The benefit cannot be utilized for the Mumbai-Abu Dhabi segment
• Member must cancel the segment at least 72 hours prior to departure by contacting the InterMiles Service Centre from either your registered e-mail id or contact number
• Upon verification and successful cancellation of the segment, 50% of the redeemed InterMiles will be deposited into the Member’s Account within 48 hours
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• The cancellation and redeposit of InterMiles and corresponding use of this benefit can only be requested by the Member from whose Account InterMiles were initially redeemed. Benefits from 2 separate Accounts cannot be utilized for the same booking
• Members with more than one credit of this benefit can use their credits on a single or across multiple bookings depending on number of passengers / segments in a booking
• This benefit will be credited to the Member’s Account on selection of the benefit and will remain available for utilization until the expiry of the Tier and cannot be extended
• This benefit must be utilized on bookings with travel date within the validity of the benefit
  • E.g.: If 1 credit of 50% InterMiles refund on Non-refundable Reward flights is issued to the Member on 1st January 2020 with validity till 31st January 2021 then the Member can only use it for bookings with travel (outbound / return) date between 1st January 2020 to 31st January 2021
• This benefit can only be used on Award flights which are non-refundable
• Convenience Fee will not be refunded to the Member on utilization of Complimentary Cancellation on Award Flights benefit

Complimentary Lounge Access

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• Complimentary Lounge access means waiver on lounge access charges when travelling on any flight booked on www.intermiles.com
• This benefit will be available for use from 1st December 2019
• Complimentary Lounge access will only be available in the following Domestic airports:

  List of Terminal for purchasing Lounge

  City	Airport Name	Terminal	Lounge Name
  Lounge access will only be available in the following Domestic airport	City Bangalore	Airport Name Kempegowda International Airport	Terminal Domestic	Lounge Name BLR Lounge
  Lounge access will only be available in the following Domestic airport	City Chennai	Airport Name Chennai International Airport	Terminal Domestic T1	Lounge Name Travel Club Lounge
  Lounge access will only be available in the following Domestic airport	City Goa	Airport Name Dabolim Goa International Airport	Terminal Domestic	Lounge Name Good Times Bar
  Lounge access will only be available in the following Domestic airport	City Kolkata	Airport Name Netaji Subhas Chandra Bose International Airport	Terminal Domestic	Lounge Name Travel Club Lounge
  Lounge access will only be available in the following Domestic airport	City Mumbai	Airport Name Chhatrapati Shivaji Maharaj International Airport	Terminal Domestic T1B	Lounge Name Good Times
  Lounge access will only be available in the following Domestic airport		Airport Name Chhatrapati Shivaji Maharaj International Airport	Terminal Domestic T1C	Lounge Name Travel Club Lounge
  Lounge access will only be available in the following Domestic airport		Airport Name Chhatrapati Shivaji Maharaj International Airport	Terminal Domestic T2	Lounge Name Travel Club Lounge
  Lounge access will only be available in the following Domestic airport	City Nagpur	Airport Name Dr. Babasaheb Ambedkar International Airport	Terminal Domestic	Lounge Name Travel Club Lounge

• Members need to be logged-in into their InterMiles Account to utilize this benefit while booking their flights on www.intermiles.com. Benefits cannot be utilized through the ‘Manage My Booking’ section of the website
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• If a Member is making a booking for another passenger who is also a Member and chooses this benefit; the credits will be utilized from the Account of the Member who is logged in and not from the Account of the Member who is travelling. Benefits from 2 separate Accounts cannot be utilized for the same booking
• Members with more than one instance of this benefit available can use their credits on a single or across multiple bookings depending on number of passengers / segments in a booking
• Complimentary lounge access is available only at the city of departure for the segment for which it is utilized
• Each credit of this benefit can be utilized only for flights within India and on a per passenger per segment basis; In case of a booking with both international and domestic segments, the benefit can only be utilized on the domestic segment
  • E.g.: If a Member is booking a flight for Ahmedabad to Abu Dhabi via Mumbai the benefit can be utilized for Ahmedabad - Mumbai segment only. The benefit cannot be utilized for the Mumbai-Abu Dhabi segment
• In case of connecting flights if the transit time at the connecting airport is more than 90 minutes, Member can utilize this benefit at both the origin and the transit airports (subject to availability of lounge at these locations); each access per passenger per airport will result in utilization of 1 credit each
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• To access the lounge the Member/passenger needs to show the SMS or the lounge access confirmation e-mail to the lounge operator and the sector / airline / travel date mentioned in the SMS / confirmation e-mail must match the details on the boarding pass
• In case of Member getting re-protected on another flight / airline / date by the operating airline within 48 hours of the original departure, then the same code can be used to access the lounge even without the sms / e-mail and boarding pass details matching. If the Member / passenger is re-protected for travel beyond 48 hours, the Member from whose Account the benefit has been utilized will need to contact the InterMiles Service Centre to extend the validity of the code for usage for the new flight
• This benefit will be credited to the Member’s Account on selection of the benefit and will remain available for utilization until the expiry of the Tier and cannot be extended
• This benefit must be utilized on bookings with travel date within the validity of the benefit
  • E.g.: If 1 credit of the Complimentary Lounge access benefit is issued to the Member on 1st January 2020 with validity till 31st January 2021 then the Member can only use it for bookings with travel (outbound / return) date between 1st January 2020 to 31st January 2021
• The lounge access code will be SMS’d / e-mailed to the Member on their registered mobile number / e-mail address immediately upon the confirmation of the booking. However, the access code will be activated for use only 6 hours prior to the departure of the flight for which it was utilized. For a flight booked for travel within 6 hours, the lounge access code will be immediately be activated
• If the Member cancels the flight on which the credit was utilized, the benefit will be treated as used and will not be redeposited into the Member’s Account
• In an event of the airline cancelling / combining the flight / re-protecting or re-routing the passenger on another flight / date due to which the credit could not be utilized, the Member will need to contact InterMiles Service Centre and provide adequate proof (including but not limited to an acknowledgement from the airline in form of a ticket, boarding pass or confirmation e-mail with new flight details) of such flight change resulting in unavailability of the said benefit and on appropriate verification InterMiles will redeposit the credit into the Member’s Account with same validity as at the time of issuance. Credits will be redeposited to the Account so long as they are within the validity of the same
  • E.g.: If 1 Complimentary Lounge Access is issued to the Member on 1st January 2020 with validity till 31st January 2021 and the Member uses the benefit on a booking done on 25th February 2020 with travel date of 30th March 2019. In case the airline cancels the flight on 15th March 2019, the benefit will be credited back to the Member’s Account with validity till 31st January 2021
• In case the Member/passenger has already accessed the lounge and utilized the benefit and due to subsequent changes to the flight schedule (delay / cancellation ) and the Member/passenger wishes to continue utilizing the lounge beyond the permitted 2 hours, the same will require utilization of an additional credit of the benefit. In such instances, the Member will need to contact InterMiles Service Centre from their registered e-mail address / mobile number to utilize additional credit/s of this benefit, if available in the Member’s Account
• In case the Member/passenger is unable to access the lounge on account of check-in or security or any other delays at the airport, this benefit will deem to be utilized and not be reinstated
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first
• Lounge can be accessed for maximum 2 hours per user per visit. Every 2 hours from end of 2nd hour onwards shall be charged as an additional visit per user which is to be borne by the member/ passenger.
• When a child under 12 (twelve) years is travelling as an Eligible Member / Passenger, the child must be accompanied by an adult and if that adult is not eligible for the Lounge access, the adult will be considered as an accompanying guest and will have to be paid for as per the rate advised by Lounge Operator at that point in time applicable for an accompanying guest.
• When a child (2 years and above) is travelling with an adult who is an Eligible Member / Passenger, the child will be considered as a guest and will have to be paid for as per the rate advised by Lounge Operator at that point in time applicable for a guest.
• Infants (up to 2 years) are permitted Lounge access accompanied by/with an Eligible Member or Passenger and will not be considered as a guest.
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first

Discount on Excess Baggage

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• Discount on Excess Baggage means waiver/discount on Excess baggage charge when booking either a Revenue Flights or an Award flight on www.intermiles.com
• This is a variable benefit and is made available for selection immediately on attainment/retention of the Tier
• The benefit must be selected by the Member before the same can be credited into the Member’s Account for use
• Member can select the variable benefits at any time after attaining / retaining the tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date
  • E.g.: If the benefit becomes available to the Member in his Account on tier upgrade/retention on 1st January 2020, however the Member selects the benefit for use only on 29th January 2021, the validity of this benefit will remain 31st January 2021
• Once selected, this benefit cannot be reversed or changed during its validity
• The benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization upto the Tier Validity Period
• The benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended
• Members need to be logged-in into their InterMiles Account to utilize this benefit while booking their flights on www.intermiles.com. Benefits cannot be utilized through the ‘Manage My Booking’ section of the website
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• If a Member is making a booking for another passenger who is also a Member and chooses this benefit; the credits will be utilized from the Account of the Member who is logged in and not from the Account of the Member who is travelling. Benefits from 2 separate Accounts cannot be utilized for the same booking
• Members with more than one instance of this benefit available can use their credits on a single or across multiple bookings depending on number of passengers / segments in a booking
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• This benefit must be utilized on bookings with travel date within the validity of the benefit
  • E.g.: If 1 credit of Discount on Excess Baggage of INR 375 is issued to the Member on 1st January 2020 with validity till 31st January 2021 then the Member can only use it for bookings with travel (outbound / return) date between 1st January 2020 to 31st January 2021
• If the Member cancels the flight on which the credit was utilized, the benefit will be treated as used and will not be redeposited into the Member’s Account
• In an event of the airline cancelling / combining the flight due to which the credit could not be utilized, the Member will need to contact InterMiles Service Centre and provide adequate proof (including but not limited to an acknowledgement from the airline) of such flight cancellation / combination resulting in unavailability of the said benefit and on appropriate verification InterMiles will redeposit the credit into the Member’s Account with same validity as at the time of issuance. Credits will be redeposited to the Account so long as they are within the validity of the same
  • E.g.: If 1 credit of Discount of Excess baggage of INR 375 is issued to the Member on 1st January 2020 with validity till 31st January 2021 and the Member uses the benefit on a booking done on 25th February 2020 with travel date of 30th March 2020. In case the airline cancels the flight on 15th March 2020, the benefit will be credited back to the Member’s Account with validity till 31st January 2021
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first
• No InterMiles will be accrued on utilization of the Discount of Excess Baggage benefit

100% refund on Refundable Domestic flights:

• This is a variable benefit under the InterMiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement.
• 100% refund on Refundable Domestic flights means a full redeposit of the airline cancellation fee for a domestic flight booked through www.intermiles.com. Additional coverage of accidental death of Rs 10,000 also applicable.
• Full refund made irrespective of payment mode i.e paid by cash/ paid by miles.
• The airline cancellation fee will be refunded in the original mode of payment.
• Each credit of this benefit can be utilized only for flights within India and on a booking basis.
• Member must cancel the booking at least 24 hours prior to departure by contacting the InterMiles Service Centre from either your registered e-mail id or contact number.
• Upon verification and successful cancellation of the booking, full airline cancellation penalty will be deposited into the Member’s Account within 7-10 working days.
• This benefit can be utilized by the Member for booking of any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member.
• The cancellation and redeposit of airline cancellation penalty and corresponding use of this benefit can only be requested by the Member from whose Account the cash payment was made or InterMiles were initially redeemed. Benefits from 2 separate Accounts cannot be utilized for the same booking.
• This benefit will be credited to the Member’s Account on selection of the benefit and will remain available for utilization until the expiry of the Tier and cannot be extended.
• This benefit must be utilized on bookings with booking date within the validity of the benefit.
  • E.g.: If 1 credit of 100% refund on Refundable Domestic flights benefit is issued to the Member on 1st January 2022 with validity till 31st January 2023 then the Member can only use it for bookings with booking date between 1st January 2022 to 31st January 2023.
• This benefit can only be used on flights which are refundable.
• Free Cancellation Product cost, Service Fee, Convenience Fee, and ancillary amount will not be refunded to the Member on utilization of Free Cancellation on Domestic Flights benefit.
• For Accidental policy claim, the customer will settle directly with Edelweiss Travel Insurance.
• Edelweiss will pay INR 10,000 to the Nominee or legal representative, if during the Trip an Insured Person sustains Bodily Injury which results in Death.

Complimentary Fuel

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement
• Complimentary Fuel benefit means additional InterMiles being credited to the Member’s Account which can only be redeemed for purchase of standard fuel (excluding any other purchases) at select Indian Oil petrol pumps
• This is a variable benefit and is made available for selection immediately on attainment/retention of the Tier
• The benefit must be selected by the Member before the same can be credited into the Member’s Account for use
• Member can select the variable benefits at any time after attaining / retaining the tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date
  • E.g.: If the benefit becomes available to the Member in his Account on tier upgrade/retention on 1st January 2020, however the Member selects the benefit for use only on 29th January 2021, the validity of this benefit will remain 31st January 2021
• Once selected, this benefit cannot be reversed or changed during its validity
• Miles under this benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization upto the Tier Validity Period
• The Miles credited on account of this benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended
• This benefit can be utilized in a single transaction or across multiple transactions
• This benefit can be utilized only by the Member
• At the time of purchasing the fuel to utilize the Member must choose the payment option as ‘Pay by Miles’ and complete the transaction by providing the OTP sent to the registered mobile no. in the Member’s Account
• At the time of redemption, InterMiles credited into the Member Account for this benefit will be redeemed first before any other accrued InterMiles are utilized for such a redemption
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• In case of multiple credits of this benefit, the system will automatically utilize the credit with the earliest expiry first

Discount on Hotel Booking

• This is a variable benefit under the InterMiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement.
• Discount on Hotel Bookings means discount codes being provided to the Member for use when booking Hotel stays via InterBook on www.intermiles.com.
• Discount on Hotel Booking has been made available for Platinum Tier and Gold Tier members as a benefit from 1st December and for Silver Tier and Red Tier members as a benefit from 1st May 2021.
• Member can select the variable benefits at any time after attaining / retaining the Tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date.
  • E.g.: If the benefit becomes available to the Member in his Account on Tier upgrade/retention on 1st January 2020, however the Member selects the benefit for use only on 29th January 2021, the validity of this benefit will remain 31st January 2021.
• The benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization up to the Tier Validity Period.
• The benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended.
• More than 1 discount code cannot be applied on the same booking.
• Each voucher will enable a Red Tier Member to enjoy a discount of INR 250 on a minimum spend of INR 5000, Silver Tier Member to enjoy a discount of INR 500 on a minimum spend of INR 5000, a Gold Tier Member to enjoy a discount of INR 1000 on a minimum spend of INR 8000 and a Platinum Tier Member to enjoy a discount of INR 2000 on a minimum spend of INR 12000.
• This benefit can be utilized by the Member for any guest (self or any other guest not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member
• This benefit is only available for hotel bookings made on InterBook via www.intermiles.com.
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier.
  • Eg.: Member’s current Tier (as on 1st July 2021) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th August 2022 (old Tier expiry date). However, on 20th August 2021, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th September 2022 (new Tier expiry date).
• This benefit must be utilized on bookings with stay date within the validity of the benefit.
  • E.g.: If Discount Voucher is issued to the Member on 1st January 2022 with validity till 31st January 2023 then the Member can only use it for hotel stay (check-in / check-out) between 1st January 2022 to 31st January 2023.
• If the Member cancels the stay for which the discount voucher was utilized, the benefit will be treated as used and will not be redeposited into the Member’s Account.
• In an event of the hotel cancelling the stay due to which the benefit could not be utilized, the Member will need to contact InterMiles Service Centre and provide adequate proof (including but not limited to an acknowledgement from the hotel) of such cancellation and on appropriate verification InterMiles will redeposit the voucher into the Member’s Account with same validity as at the time of issuance. Vouchers will be redeposited to the Account so long as they are within the validity of the same.
  • E.g.: If a discount voucher is issued to the Member on 1st January 2022 with validity till 31st January 2023 and the Member uses the benefit on a booking done on 25th February 2022 with check-in date of 30th March 2022. In case the hotel cancels the stay on 15th March 2022, the voucher will be credited back to the Member’s Account with validity till 31st January 2023.
• InterMiles accrual for hotel stays where such vouchers have been used will be as per the final amount paid and will be governed by the general Hotels terms & conditions mentioned

Discount on Digi Stores Purchase

• This is a variable benefit under the InterMiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with discount code credits as per their Tier entitlement.
• Discount on Digi Stores Purchase means discount codes being provided to the Member for use when purchasing Gift Voucher via cash through digistores.intermiles.com.
• Discount on Digi Stores Purchase will be available as a benefit from 1st May 2021.
• Member can select the variable benefits at any time after attaining / retaining the Tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date.
  • E.g.: If the benefit becomes available to the Member in his Account on Tier upgrade/retention on 1st July 2021, however the Member selects the benefit for use only on 29th July 2022, the validity of this benefit will remain 31st July 2022.
• The benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization upto the Tier Validity Period.
• The benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended.
• More than 1 discount code cannot be applied on the same transaction.
• Each discount code will enable a Red Tier Member to enjoy a discount of INR 50, Silver Tier Member to enjoy a discount of INR 100, a Gold Tier Member to enjoy a discount of INR 150 and a Platinum Tier Member to enjoy a discount of INR 200.
• All Members are entitled to a total of 5 discount codes for Discount on Digi Stores Purchase.
• This benefit can be utilized by the Member for any guest (self or any other guest not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member.
• This benefit is only available for hotel bookings made on www.intermiles.com through DigiStores.
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier.
  • Example: Member’s current Tier (as on 1st July 2021) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th August 2022 (old Tier expiry date). However, on 20th August 2021, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th September 2022 (new Tier expiry date).
• InterMiles accrual for DigiStores where such vouchers have been used will be as per the final amount paid and will be governed by the general DigiStores terms & conditions mentioned here.

Discount on Dine Payment

• This is a variable benefit under the InterMiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement.
• Discount on Dine Payment means discount codes being provided to the Member for use when completing dine bill payment via cash through Dine on IM App.
• Discount on Dine Payment will be available as a benefit from 1st May 2021.
• Member can select the variable benefits at any time after attaining / retaining the Tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date.
  • Example: If the benefit becomes available to the Member in his Account on Tier upgrade/retention on 1st July 2021, however the Member selects the benefit for use only on 29th July 2022, the validity of this benefit will remain 31st July 2022.
• The benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization up to the Tier Validity Period.
• The benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended.
• More than 1 discount code cannot be applied on the same transaction.
• Each voucher will enable a Red Tier Member to enjoy a discount of INR 125, Silver Tier Member to enjoy a 50% discount up to INR 150, a Gold Tier Member to enjoy a 50% discount up to INR 250 and a Platinum Tier Member to enjoy a 50% discount up to INR 500.
• Red Tier Members are entitled to a total of 2 vouchers and Platinum, Gold and Silver Members are entitled to a total of 3 vouchers for Discount on Dine Payment.
• This benefit can be utilized by the Member for any guest (self or any other guest not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member.
• This benefit is only available for dine bookings made on InterMiles App through Dine Earn.
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier.
  • Eg.: Member’s current Tier (as on 1st July 2021) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th August 2022 (old Tier expiry date). However, on 20th August 2021, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th September 2022 (new Tier expiry date). InterMiles accrual for Dine where such vouchers have been used will be as per the final amount paid and will be governed by the general Dine terms & conditions mentioned here.

Discount on Flight Booking on UBA

• This is a variable benefit under the InterMiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• On selection of this benefit, Members will be issued with benefit credits as per their Tier entitlement.
• Discount on Flight Booking on UBA means discount codes being provided to the Member for use when completing flight booking via cash through Flights on www.intermiles.com/flights.
• Discount on Flight Booking on UBA will be available as a benefit from 1st May 2021.
• Member can select the variable benefits at any time after attaining / retaining the Tier till before the Tier expiry date. Irrespective of the date on which the variable benefit is selected, the validity of this benefit will only be till the Tier expiry date.
  • E.g.: If the benefit becomes available to the Member in his Account on Tier upgrade/retention on 1st July 2021, however the Member selects the benefit for use only on 29th July 2022, the validity of this benefit will remain 31st July 2022.
• The benefit will be credited to the Member’s Account immediately on selection of the benefit and will be valid for utilization up to the Tier Validity Period.
• The benefit will lapse on the expiry date of the Tier for which this benefit was made available and cannot be extended.
• Each voucher will enable a Red Tier Member to enjoy a discount of INR 250.
• Red Tier Members are entitled to a total of 1 voucher for Discount on Flight Booking on UBA.
• This benefit can be utilized by the Member for any passenger (self or any other passenger not necessarily an InterMiles Member). However, the benefit cannot be transferred to the Account of another Member.
• This benefit is only available for hotel bookings made for booking on www.intermiles.com/flights.
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier.
  • Eg.: Member’s current Tier (as on 1st July 2021) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th August 2022 (old Tier expiry date). However, on 20th August 2021, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th September 2022 (new Tier expiry date)
• InterMiles accrual for Flights where such vouchers have been used will be as per the final amount paid and will be governed by the general Flights terms & conditions mentioned here.

Amazon Prime Membership

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Intermiles elite Tier members will get complimentary subscription for ‘Amazon Prime’ facilitated with coupon codes.
• Coupon codes will be issued either for 3 months or 12 months depending on the Tier of the member.
• This benefit will be available for member to select immediately after attainment of Tier. The selection must happen before the expiry of Tier.
• Upon selection, coupon code will be generated for this benefit and will have its own validity period. Such validity period can be before the expiry of the Tier. The benefit expiry date will be mentioned corresponding to coupon codes under ‘My Benefits’ tab in ‘My account’ section. These coupons will not be valid after expiry of such period
• The coupon once issued will not be reinstated or reissued if member fails to utilize them before the Expiry period.
• The coupon code can be utilized by either the member or their friends/relatives on the partner site. The coupon however cannot be transferred from one IM member to another member.
• The subscription period of the prime membership will start from the time the coupon code is successfully applied on the partner platform and can extend beyond the Tier expiry date. However, the date by when the coupon can be applied on the partner platform will be governed by the Expiry date mentioned on the Intermiles platform.
• In case of coupons for 3 months subscriptions, member will have to fill in their credit card details and will have mandatory / default renewal enabled after 3 months. i.e. after completion of 3 months such membership will be auto renewed for a period on 1 year as per the prevailing plan and charges. Members can choose to deactivate auto renewal before completion of 3 months. directly on the “Manage Membership” section on Amazon prime site
• The complimentary period for this benefit is of 3 months and no charges will be applicable. Charges will apply in case of auto renewal unless explicitly cancelled by the member prior to the end of the complimentary term.
• The coupon code can be utilized by clicking on “Utilize” button corresponding to the coupon code in “My benefits” section.
• If member redirects to partner web site in order to utilize the code, coupon code will be auto populated for the member
• The partner site for application of the coupon code can be reached only via the Intermiles “My benefit “section and not through the normal partner URL.
• These coupon codes cannot be utilized to extend the existing / on going membership. And member will have to wait until completion of his subscription period before utilizing this coupon code.
• Multiple coupon codes cannot be applied at once for the same account. However, member can use multiple codes for the same account only once the subscription period of the previous code is over and the expiry date of the coupon code has not passed.
• If the member cancels the prime membership before the subscription expiry period, no new coupon codes will be provided by Intermiles.
• If a Member gets upgraded to a higher Tier during the ongoing validity of the existing entitlement, the validity of unutilized selected credits already available in the account will continue to remain valid till the old Tier expiry date. For the upgraded new Tier, fresh selection of benefits out of the given choice of variable benefits will have to be done. The new benefit basis the selection for the new upgraded Tier will be valid till the expiry of the new Tier
  • Eg.: Member’s current Tier (as on 14th November 2019) is Silver. Member has selected and has been issued 1 credit of benefit. Validity of this credit is for 13 months up to 13th December 2020 (old Tier expiry date). However, on 20th December 2019, Member is upgraded to Gold and is issued 2 additional credits. Validity of these new credits will be up to 19th January 2021( new Tier expiry date)
• In case the child benefit is mapped to the parent account and has the same Tier as the parent, the coupons will be issued for child(s) as well post selection for the parent account. For example- If the parent (Platinum Tier) has 1 child account mapped to it, then on selection of Amazon Prime benefit , 2 coupons will be issued instead of just 1 coupon for that Tier. No separate selection will be available for the child account in case the Tier for both parent and child are same.

Big Basket gift card

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Intermiles elite Tier members will get Big basket gift cards facilitated with coupon codes.
• Coupon codes will be issued for an amount of Rs 1500 or Rs 750 depending on the Tier of the member.
  • Three coupon codes of denomination Rs 500/Rs 250 will be issued to each member. On successful application of the coupon code, the amount will be added to the BigBasket wallet.
• Partner terms and conditions apply.
• This benefit will be available for selection immediately after the attainment of the Tier. The benefit can be selected before the Tier expiry and will be available for utilization basis the expiry date mentioned corresponding to each unlocked coupon code under the “My Benefits “ tab in the “My account “ section. Benefit will not be available for utilization post Tier expiry.
• The coupon once issued will not be reinstated or reissued if member fails to utilize them before the Expiry period.
• The coupon code can be utilized by either the member or their friends/relatives on the partner site. The coupon however cannot be transferred from one IM member to another member.
• This gift card can only be redeemed at Big basket website / App only
• The coupon code will be valid only in Ahmedabad, Bangalore, Chennai, Delhi, Noida, Gurgaon, Hyderabad, Kolkata, Mumbai, Pune, Bhopal, Chandigarh, Coimbatore, Indore, Jaipur, Jalandhar, Lucknow, Kochi, Kanpur, Ludhiana, Mysore, Nagpur, Patna, Surat, Vadodara, Vijayawada, Guntur and Visakhapatnam.
• Entire gift card amount will be redeemed to the bb wallet and can be used across multiple orders. The coupon code should be applied before the designated expiry date and the credited amount can be utilised anytime for future orders.
• Any dispute should be referred to bigbasket and the decision of bigbasket shall be final.
• If Gift Card is purchased in a city not mentioned above, the amount will not be reimbursed/refunded
• In case of Tier upgrade, the member will be eligible to select new benefits from the list of available Variable benefits and the old Tier benefits will continue to exist.
• In case the child benefit is mapped to the parent account and has the same Tier as the parent, the coupons will be issued for child(s) as well post selection for the parent account For example- If the parent ( Platinum Tier) has 1 child account mapped to it, then on selection of BigBasket benefit , 6 coupons will be issued instead of just 3 coupons for that Tier. No separate selection will be available for the child account in case the Tier for both parent and child are same.

The Man company

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Intermiles elite Tier members will get “The Man Company “ gift cards facilitated with coupon codes.
• Coupon codes will be issued for an amount of Rs 1500 or Rs 750 or Rs 350 depending on the Tier of the member.
• This benefit will be available for selection immediately after the attainment of the Tier. The benefit can be selected before the Tier expiry and will be available for utilization basis the expiry date mentioned corresponding to each unlocked coupon code under the “My Benefits “ tab in the “My account “ section. Benefit will not be available for utilization post Tier expiry.
• The coupon once issued will not be reinstated or reissued if member fails to utilize them before the Expiry period.
• The coupon code can be utilized by either the member or their friends/relatives on the partner site. The coupon however cannot be transferred from one IM member to another member.
• This gift card can only be redeemed at www.themancompany.com
• This offer cannot be clubbed with any other offer, coupon or redeemed for cash.
• Only one voucher is applicable per order on the partner site.
• In case of Tier upgrade, the member will be eligible to select new benefits from the list of available Variable benefits and the old Tier benefits will continue to exist.
• In case the child benefit is mapped to the parent account and has the same Tier as the parent, the coupons will be issued for child(s) as well post selection for the parent account For example- If the parent( Platinum Tier) has 1 child account mapped to it, then on selection of The Man Company benefit , 2 coupons will be issued instead of just 1 coupon for that Tier. No separate selection will be available for the child account in case the Tier for both parent and child are same.
• Both InterMiles & The Man Company reserves the right to revoke the offer without prior notice.

Shop.intermiles.com

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Intermiles elite Tier members will be rewarded with bonus miles on each transaction done on shop.intermiles.com/IM App
• Members will earn 5000,2000 or 1000 bonus miles on their successful transactions on the shop platform.
• The bonus miles will be credited in a denomination of 500 miles on every transaction. This means, Platinum members will be rewarded with bonus miles for 10 successful transactions completed before the expiry of the Tier. The count will be 4 and 2 for Gold and Silver members
• Bonus miles will be credited along with the base miles for the successfully completed transaction on shop.intermiles.com. This period will vary depending on the credit cycle of shopping partner.
• Bonus miles will not be credited for cancelled/partially cancelled orders.
• This benefit will be available for selection immediately after the attainment of the Tier. The benefit can be selected and utilized before the Tier expiry date only.
• Only the completed transactions before the Tier expiry will be eligible for credit of bonus miles.
• Bonus miles will be credited for transactions on shop.intermiles.com or the IM App and not for the offline partners mentioned on the platform
• Member must mention their IM number on the redirection pop-up on the shop platform before redirecting to the partner site to claim the eligible miles bonus.
• Bonus miles will be credited to the member only. In case, a different IM number is mentioned on the pop-up before redirection to partner site, the bonus miles will not be credited to either account.
• The terms and conditions of the shop.intermiles.com will apply for credit of Tier benefit miles as well.
• The expiry of the benefit cannot be extended beyond the Tier expiry date.
• In case of Tier upgrade, the member will be eligible to select new benefits from the list of available Variable benefits and the old Tier benefits will continue to exist.
• In case the child benefit is mapped to the parent account and has the same Tier as the parent, the benefit will be auto-selected for child(s) as well post selection for the parent account For example- If the parent has 1 child account mapped to it, then on selection of Shop bonus miles benefit , both parent and child IM number will be eligible for 5000 bonus miles each.

Cure.fit

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• This benefit will be available for member to select immediately after attainment of Tier. The selection must happen before the expiry of Tier.
• Upon selection, coupon code will be generated for this benefit and will have its own validity period. Such validity period can be before the expiry of the Tier. The benefit expiry date will be mentioned corresponding to coupon codes under ‘My Benefits’ tab in ‘My account’ section. These coupons will not be valid after expiry of such period
• The coupon once issued will not be reinstated or reissued if member fails to utilize them before the Expiry period.
• The coupon code can be utilized by either the member or their friends/relatives on the partner site. The coupon however cannot be transferred from one IM member to another member.
• Voucher can only be redeemed at www.cure.fit/me/vouchers
• Member will be required to Login in with their email ID or phone number in Cure.fit account in order to utilize the benefit.
• Voucher unlocks access on only "cure.fit Live / live.fit" memberships and is not applicable on other products on cure.fit app/website
• The products are available under the "LIVE" tab only.
• Each voucher can be redeemed only once per user.
• The voucher is applicable to be used in India only.
• This pass does not allow user to pause the membership.
• Only one voucher can be used at a time and cannot be combined with other offers.
• The voucher is not transferable and should not be resold or redeemed for cash.
• If the product purchased using a promotional voucher is returned, the refund value will not include the value of the voucher code.
• Usage of the voucher shall be subject to acceptance of terms and conditions by the member available on cure.fit app/web.
• cure.fit reserves the right to modify or revoke the voucher / offer at any point in time
• The voucher shall be limited for redemption only on products / services sold by Curefit Services Private Limited on cure.fit website and mobile app

Miles credit benefit

• This is a variable benefit under the Intermiles Tier benefit program and has to be voluntarily selected by member under the “My benefits” section before use.
• Benefit once selected cannot be swapped or cancelled during the validity of the Tier.
• Intermiles elite Tier members will be rewarded with credit of miles in their account under this benefit.
• Members will receive a credit of 6000,2000 miles in their account as per their Tier. These miles can be redeemed on any Intermiles online platform including flights, hotels, Digi store, etc.
• This benefit will be available for selection immediately after the attainment of the Tier. The benefit can be selected and utilized before the Tier expiry date only.
• The bonus miles will be credited immediately post selection of the benefit.
• The miles will be credited to the IM member account only and the benefit cannot be transferred to another member.
• The expiry of the benefit cannot be extended beyond the Tier expiry date.
• In case of Tier upgrade, the member will be eligible to select new benefits from the list of available Variable benefits and the old Tier benefits will continue to exist.
• In case the child benefit is mapped to the parent account and has the same Tier as the parent, the benefit will be auto-selected for child(s) as well post selection for the parent account
  • For example- If the parent (Platinum Tier) has 1 child account mapped to it, then on selection of Miles credit benefit , 12000 miles will be credited to the parent account instead of 6000 miles.

Benefits Utilization Process:

 

Complimentary Cure.Fit live subscription

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary cure.fit live membership’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with voucher code will be displayed
6. On clicking 'Utilise', you will be redirected to cure.fit to make your purchase with that particular voucher code
7. Incase of locked vouchers, you will first have to click on unlock, then click on Utilise and proceed to Cure. Fit to make your purchase with the unlocked voucher/s
8. On proceeding to Cure.Fit, either login or signup
9. Alternatively, you can also go to the “Home” section on Cure.Fit app
10. Click on the profile icon on the top right & visit the “Redeem Voucher” section
11. Paste the voucher code to start your access period
12. Your “cure.fit live / live.fit” access will start from the date of activation of the voucher code.
13. Once redeemed, you can book classes from both Cure.Fit app and website. The classes are available under “LIVE” tab

Complimentary Amazon Prime Subscription

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary Amazon Prime membership’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with coupon code will be displayed
6. On clicking 'Utilise', you will be redirected to Amazon Prime to activate your subscription with that particular coupon code
7. Incase of locked coupons, you will first have to unlock the coupon, then click on Utilise and proceed to Amazon Prime to activate your subscription with the unlocked coupon/s code/s
8. On proceeding to amazon prime, paste the coupon code
9. Your Amazon Prime subscription will start from the date of activation of the coupon code.

BigBasket Vouchers

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary BigBasket Vouchers’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with a gift card code & gift card pin will be displayed
6. On clicking 'Utilise', you will be redirected to BigBasket website to make your purchase with that particular code & pin
7. Incase of locked gift card coupons and pins, you will first have to click on unlock, then click on Utilise and proceed to BigBasket website to make your purchase with the unlocked coupon/s and pin/s
8. Alternatively, you can also go to the BigBasket app and click on the icon on top right and choose, 'My Gift Cards'
9. Enter gift card code and gift card PIN
10. On entering the above details, the entire gift card amount will be credited to BigBasket wallet
11. Proceed to add products to the basket and complete the payment by choosing BigBasket wallet payment option

The Man Company Gift Card

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary The Man Company Gift Card’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with a coupon code will be displayed
6. On clicking 'Utilise', you will be redirected to The Man Company website to make your purchase with that particular coupon code
7. Incase of locked coupons, you will first have to click on Unlock, then click on Utilise and proceed to The Man Company website to make your purchase with the unlocked coupon/s
8. Then select the products of your choice and add to cart
9. Paste the coupon code while checking out

Complimentary Miles for Redemption

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary Credit of InterMiles’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with 'Start Redeeming' button will open.
6. On clicking the button, you will be redirected to InterMiles HomePage to start redemption with the credited miles on flights, hotel, Digi store and fuel
7. At the time of Redemption, InterMiles credited for this benefit will be redeemed first before any other accrued InterMiles are utilised in the course of the entire redemption process
8. In case of multiple credits of this benefit, the system will first utilise the credit with the earliest/nearest expiry
9. For more details, refer to the terms and conditions of this benefit

Bonus miles on InterMiles Shop

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Bonus Miles on InterMiles Shop’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added under My Benefits section
4. To utilise this benefit, click on How to Utilise link
5. A pop up with 'Shop Now' button will open
6. On clicking 'Shop Now', you will be redirected to the shop section of InterMiles
7. On completing a successful transaction, bonus miles will be credited to the members account depending on the partner terms and conditions

Complimentary Seat Select on Domestic Flights

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary Seat Select on Domestic Flights’ from the list of variable benefits available. In case of Red Tier, this benefit will be pre-selected in the 'My Benefits' Section
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Complimentary Seat Select on Domestic Flights' section
5. On clicking 'Book a Flight', you will be redirected to InterMiles HomePage to book a flight where you want to utilise this benefit. If the benefit is already utilised, then the ‘Complimentary Seat Select’ section will not be displayed. You can view utilisation of benefits under the ‘View Benefits History’ section
6. On the ‘Review your booking’ page, opt for the ‘Seat Select’ under the ‘Add-ons’ section and enter the number of credits to be utilised for the flight. If Seat Select benefit is utilised, then the ‘Complimentary Seat Select’ section will not be displayed. However, there will be an option to purchase seats
7. On selecting the number of credits to be used, block specific seats for each passenger, each segment mentioned in the booking
8. Upon selecting the seats, the benefit will automatically get applied to the selection
9. Select other Add-ons if required and click on ‘Continue’ in the ‘Fare Details’ section to complete your payment for the flight booking
10. On successful completion of payment, you will receive the ticket which will reflect the benefits utilised and a separate e-mail as well on the benefits utilised
11. In case of any issues faced while utilising this benefit, please refer to the Terms and Conditions of Complimentary Seat Select on Domestic Flights

Complimentary Inflight Meals on domestic Flights

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary Inflight Meal on Domestic Flights’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Complimentary Inflight Meal on Domestic Flights' section
5. On clicking 'Book a Flight', you will be redirected to InterMiles HomePage to book a flight where you want to utilise this benefit
6. If the benefit is already utilised, then the ‘Complimentary Inflight Meal’ section will not be displayed; You can view utilisation of benefits under the ‘View Benefits History’ section
7. On the ‘Review your booking’ page, opt for ‘Meals’ under the ‘Add-ons’ section and enter the number of credits to be utilised for the flight. If the benefit is already utilised, then the ‘Complimentary Meal’ section will not be displayed. You will however have the option to purchase meals
8. After selecting the number of credits to be used, book specific meals for each passenger, each segment mentioned in the booking
9. Upon selecting the meals, the benefit will automatically get applied to the selection
10. Select other Add- ons if required and click on ‘Continue’ in the ‘Fare Details’ section to complete your payment
11. On successful completion of payment, you will receive the ticket which will reflect the benefits utilised and a separate e-mail as well on the benefits utilised
12. In case of any issues faced while utilising this benefit, please refer to the Terms and Conditions of Complimentary Inflight Meal on Domestic Flights

InterMiles for Redemption at Indian Oil Fuel Pumps

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary InterMiles for Redemption at IOCL’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Complimentary InterMiles for Redemption at IOCL' section
5. At the time of purchasing fuel at the select IOCL outlet(you can check the IOCL outlet on our store locator here), choose the payment option as InterMiles Redemption and complete the transaction by providing the OTP sent to the mobile number registered with your InterMiles membership account
6. At the time of Redemption, InterMiles credited for this benefit will be redeemed first before any other accrued InterMiles are utilised in the course of the entire redemption process
7. In case of multiple credits of this benefit, the system will first utilise the credit with the earliest/nearest expiry

Additional InterMiles as Elite Tier Bonus

1. Elite Tier Bonus InterMiles are additional InterMiles which are credited as a percentage of the Base InterMiles accrued by a Member
2. Accrual Activities on which Elite Tier Bonus InterMiles will be earned are -On Etihad marketed and operated flights booked through any booking channel
   • Revenue Flights, Hotel stay, Shopping, restaurant table reservations and tours and activities booked through www.intermiles.com/InterMiles App
3. Elite Tier Bonus InterMiles earnings are as below:
   • Platinum Tier– 75% of the Base InterMiles earned
   • Gold Tier – 50% of the Base InterMiles earned
   • Silver Tier – 25% of the Base InterMiles earned
4. Elite Tier Bonus InterMiles will be credited alongwith the credit of the Base InterMiles only upon completion of the relevant Accrual Activity
5. The Elite Tier Bonus InterMiles will be calculated as per the Tier Status of the Member on the date on which the Accrual Activity was undertaken and not on the date of booking the Accrual Activity or the date on which the Accrual Activity was posted to the Member’s Account
   • E.g.: A Silver Tier Member books a flight on www.intermiles.com/InterMiles App on 1st December 2019 for travel on 15th December 2019 and Base InterMiles are credited to the Member’s Account on 16th December 2019. If the Member is upgraded to Gold on 12th December 2019, the Elite Tier Bonus InterMiles that will be credited to the Member’s Account will be the Gold Tier Bonus InterMiles

50% Refund of InterMiles on domestic award flight cancellation

1. To avail the benefit, contact the InterMiles Service Centre through the registered mobile number or e-mail address at least 72 hours prior to departure
2. To place the cancellation request over an e-mail, write to redemptions@intermiles.com from your registered email id and provide the following details: InterMiles Booking ID, PNR, flight details, sector and passenger name
3. Upon successful profile verification, the InterMiles Service Centre will cancel the sector as requested and initiate the 50% Refund of InterMiles into the Member’s Account
4. An e-mail and SMS confirmation will be sent on the registered contact details
5. 50% of the InterMiles redeemed for the segment will be redeposited to the InterMiles membership account within 48 hours of the request to cancel the travel

Complimentary Lounge Access at domestic terminals

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Complimentary Lounge Access’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Complimentary Lounge Access' section
5. On clicking 'Book a Flight', you will be redirected to InterMiles HomePage to book a flight where you want to utilise this benefit. If the benefit is already utilised, then the ‘Complimentary Lounge Access’ section will not be displayed. You can view utilisation of benefits under the ‘View Benefits History’ section
6. On the ‘Review your booking’ page, opt for the ‘Lounge Access’ under the ‘Add-ons’ section and enter the number of credits to be utilised for the flight. If Lounge Access is completely utilised, then ‘Lounge Access’ section will not be displayed
7. Please note, the benefit will be utilised against the first 3 Lounge Access. For E.g.: If a member chooses 3 credits to utilise, then all the 3 credits will be applied on the 1st 3 Lounge Access chosen by you
8. On selecting the Lounge Access for the passengers, benefit will automatically get applied to the Lounge Accesses selected first and amount will be waived off accordingly
9. After selecting the other Add-Ons and benefits attached with them, please click on ‘Continue’ in the ‘Fare Details’ section to complete your payment
10. On successful completion of payment, final ticket with the details on usage of benefits will be sent to the registered email id

Excess Baggage Discount

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Excess Baggage Discount’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Excess Baggage Discount’ section
5. On clicking 'Book a Flight', you will be redirected to InterMiles HomePage to book a flight where you want to utilise this benefit. If the benefit is already utilised, then the 'Excess Baggage Discount’ section will not be displayed. You can view utilisation of benefits under the ‘View Benefits History’ section
6. On the ‘Review your booking’ page, opt for the ‘Excess Baggage’ under the ‘Add-ons’ section and enter the number of credits to be utilised for the flight. If Excess Baggage benefit is utilised, then the 'Excess Baggage Discount’ section will not be displayed. However, there will be an option to purchase excess baggage
7. On selecting the number of credits to be used, block specific excess baggage for each passenger, each segment mentioned in the booking
8. Upon selecting the excess baggage, the benefit will automatically get applied to the selection
9. Select other Add-ons if required and click on ‘Continue’ in the ‘Fare Details’ section to complete your payment for the flight booking
10. On successful completion of payment, you will receive the ticket which will reflect the benefits utilised and a separate e-mail as well on the benefits utilised
11. In case of any issues faced while utilising this benefit, please refer to the Terms and Conditions of Excess Baggage Discount

Fee Waiver on InterMiles cobrand credit card

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section. The benefit of Fee waiver on InterMiles co-brand credit cards will be pre-selected in the 'My Benefits' Section
3. To utilise the pre-selected benefit, click on How to Utilise in the 'Fee Waiver on InterMiles co-brand credit cards' section
4. On clicking 'Apply Now', you will be redirected to InterMiles Cards Page to apply for a co-brand card
5. You can view utilisation of benefits under the ‘View Benefits History’ section
6. InterMiles Platinum Tier members will enjoy a waiver of First Year Fees until they maintain their InterMiles Platinum tier
7. InterMiles Platinum tier members will enjoy a waiver of Renewal Year Fees until they maintain their InterMiles Platinum tier
8. Eligibility of a member to get the Co-brand card will be at respective Bank's discretion

Hotel Booking Discount Vouchers

1. Log in to your InterMiles account
2. Go to 'My Benefits' under 'My Account/InterMiles Balance' section and select ‘Hotel Booking Discount Vouchers’ from the list of variable benefits available
3. On confirming the selection, the benefit will be added to your membership account
4. To utilise the selected benefit, click on How to Utilise in the 'Hotel Booking Discount Vouchers' section
5. On clicking 'Book Now', you will be redirected to 'InterBook' on intermiles.com to make your purchase with the discount voucher