Terms & Conditions

Redeeming InterMiles on hotel stays booked via www.intermiles.com / hotels.intermiles.com with Rocketmiles.

1. InterMiles members can redeem InterMiles for hotel stays booked via the Rocketmiles booking platform.

2. InterMiles members are required to login to their InterMiles account in order to redeem InterMiles on eligible hotel stays.

3. The InterMiles quoted for each booking are dynamic and subject to change.

4. In booking a hotel via the Rocketmiles booking platform InterMiles members consent and authorize Rocketmiles to collect and transfer select information to avail of the partnership benefits, including; title, names; tier and InterMiles balance.

5. All hotel bookings and payments made are managed by Rocketmiles.

6. Hotel Loyalty Program tier status, points or privileges will not be extended on redemption bookings made through RocketMiles platform.

7. Local taxes may be levied and payable to the hotel at check-in.

8. InterMiles can be earned on bookings made with InterMiles only or a combination of Cash + InterMiles.

9. InterMiles will be deducted from only one membership account per transaction

10. InterMiles will be instantly deducted from the Member’s account

11. Once redeemed on this platform, InterMiles and the cash component are non-refundable, including bookings paid for with InterMiles or a combination of Cash + InterMiles as per RocketMiles Terms & Conditions.

12. InterMiles members can spend InterMiles on hotel bookings for family and friends (the name of at least one adult guest who will be staying in the hotel should be specified at checkout).

13. InterMiles Programme Rules apply.

Rocketmiles Terms and Conditions of Use

Effective Date: April 30, 2018

Welcome to Rocket Travel! These Terms and Conditions of Use (the "Agreement") set forth the legally binding terms governing your access and use of the services (the "Services") offered by Rocket Travel, Inc. ("Rocket Travel," or "we"), both on the full and mobile versions of the web sites owned and maintained by Rocket Travel. Both the full and mobile versions of these sites are referred to collectively in this Agreement as the “Rocket Travel Site”. By using the Services, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the Rocket Travel Site) or a “Customer” (which means that you have made a purchase). The term "User" refers to a Visitor or a Customer. You may only use the Services if you agree to abide by all of the provisions of this Agreement and all applicable laws related to your use of the Rocket Travel Site, so please carefully review this Agreement. If you do not agree the terms of this Agreement, you should not visit the Rocket Travel Site nor use the Services.

Changes to Agreement or Services

Rocket Travel may at any time revise this Agreement by updating this posting and changing the effective date indicated above. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Agreement.

Rocket Travel reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Rocket Travel shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

Rocket Travel reserves the right to change the dates or terms of its promotions.

Promotional offers can not be applied to existing bookings or retroactively applied to bookings not made using the specific promotional link. Unless otherwise noted, Promotional offers can not be combined with any other offers. Specific promotional offers may have their own terms, conditions, and limitations including but not limited to membership tiers, program status, and prior booking activity. Rocket Travel reserves the right to retract a bonus and/or discount at any time if it detects fraud, stacking of bonuses, technical errors, cancel/rebooking activity (defined by identical search criteria), or any deceptive behavior attempted to circumvent the limits expressed in the rules of the promotion including the creation of multiple user accounts. Customers can call (773) 598-5156 or toll free at (844) 535-1527 with questions of eligibility.

All earned (accrued) rewards will be posted within one week after checkout date, unless otherwise noted during the checkout process. All rewards are posted automatically, but may fail if the reward account number entered by the customer is incorrect. Failed postings trigger an email to the user's email address, and the reward status shows as "Contact Us" in the user's profile. Rocket Travel reserves the right to consider unclaimed rewards as abandoned after 3 months from the original date of eligibility.

Rewards have no cash value, are non-negotiable, and cannot be redeemed either in whole or in part for cash. Rewards do not constitute property of any member or other person and may not be brokered, bartered, attached, pledged, gifted, sold or otherwise transferred for consideration.

All redeemed rewards will be automatically deducted from users account at time of purchase, but may fail if the user’s account does not have the adequate number of miles or due to a system error. If a failure occurs, an error will be shown and the reservation is not active.

Privacy Policy

Your use of this Rocket Travel Site is governed by the Rocket Travel's Privacy Policy, and incorporated by reference into this Agreement.

Use of Copyrighted Materials/Trademarks

The content and information on the Rocket Travel Site (including, without limitation, price and availability of travel services), as well as the software and infrastructure used to provide such content and information, and all intellectual property rights related thereto, is proprietary to Rocket Travel or its affiliates, suppliers, and providers.

Except as specifically authorized by Rocket Travel, you may not deep-link to the Rocket Travel Site for any purpose or access the Rocket Travel Site with any robot, spider, web crawler, extraction software, or any other automated process or device to scrape, copy, or monitor any portion of the Rocket Travel Site or any information, content, or material contained on the Rocket Travel Site. You may not frame any pages of the Rocket Travel Site or any content contained therein, whether in whole or in part, without the consent of Rocket Travel. Rocket Travel reserves all of its statutory and common law rights against any person or entity who violates this paragraph.

Links to this Site

You are granted a limited, nonexclusive right to create a "hypertext" link to this Rocket Travel Site provided that such link does not portray Rocket Travel or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. You may not use, frame, or utilize framing techniques to enclose any Rocket Travel trademark, logo or trade name or other proprietary information including the images found at the Rocket Travel Site, the content of any text or the layout/design of any page or any form contained on a page without the express written consent of Rocket Travel.

Registered User Accounts, Passwords, and Security

Certain areas of the Rocket Travel Site may be password-restricted and require you to become a Registered User before they can be accessed. You agree to maintain the confidentiality of your username and password, and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password. You agree to immediately notify the Rocket Travel partner regarding any unauthorized use of your password or any other breach of security. You agree that Rocket Travel cannot and will not be liable for any loss or damage arising from your failure to comply with this policy.

User Content Submissions

You acknowledge that you are responsible for the information, photographs, graphics, messages, content and other material that you upload, post, email or otherwise submit to the Rocket Travel Site or make available using the Service, and that you have full responsibility for each of your submissions, including its legality, reliability, appropriateness, originality, and copyright. Rocket Travel does not claim ownership of content (including photos and graphics) you submit or make available for inclusion on the Rocket Travel Site. However, you grant Rocket Travel a world-wide, royalty free, and non-exclusive license to use, distribute, reproduce, modify, adapt, and publicly display such content on the Rocket Travel Site.

Rocket Travel does not control the content posted by third parties via the Service and, as such, does not guarantee the accuracy, integrity or quality of such content. You understand that by using the Service, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will Rocket Travel be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.

You agree to not use the Service to:

Upload, post, email, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;

Impersonate any person or entity, including, but not limited to, a Rocket Travel official or travel supplier, or to falsely state or otherwise misrepresent your affiliation with a person or entity;

Upload, post, email, or otherwise make available any content that you do not have a right to make available;

Upload, post, email, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," or any other form of solicitation;

Upload, post, email, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

Intellectual Property and Copyright Infringement

You agree not to copy, reverse engineer, or attempt to discover the source code for Rocket Travel Site or any proprietary data contained therein, or distribute or create derivative works based on the Services, in whole or in part. You agree not to access the Services by any means other than through the interface that is provided by Rocket Travel for use in accessing the Services. In addition, any software that is made available from this Rocket Travel Site, including, without limitation, all HTML code and Web controls, are owned by or licensed to Rocket Travel. Any reproduction or redistribution of this software is expressly prohibited.

Rocket Travel respects the intellectual property of others. If you believe that your work has been copied and posted on the Rocket Travel Site in a way that constitutes copyright infringement, we will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act of 1998 (the “DMCA”), a federal law that provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. The requirements for notices under the DMCA are detailed under 17 U.S.C. § 512(c)(3). Rocket Travel, Inc.’s agent for notice of claims of copyright or other intellectual property infringement can be reached as detailed below under "Contacting Us".

We suggest that you consult with a legal advisor before filing a notice under the DMCA. Also, be aware that there can be penalties for false claims under the DMCA.

Termination

You agree that Rocket Travel may, at its sole discretion and without prior notice, immediately terminate access to the Services. Cause for such termination shall include, but not be limited to, (a) breaches or violations of this Agreement, (b) requests by law enforcement or other government agencies, (c) unexpected technical or security issues or problems, (d) you have engaged in fraudulent or illegal activities, and/or (e) nonpayment of any fees owed by you in connection with use of the Services. Termination of your account includes (1) deletion of your password and all related information, files, and content associated with or inside your account (or any part thereof), and (2) barring further use of the Services. Further, you agree that all terminations for cause shall be made in Rocket Travel's discretion and that Rocket Travel shall not be liable to you or any third-party for any termination of your account or access to any content created using the Service.

Liability Disclaimer

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROCKET TRAVEL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND. ROCKET TRAVEL MAKES NO WARRANTY THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. THE INFORMATION, SOFTWARE, AND SERVICES ON THE ROCKET TRAVEL SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, ROCKET TRAVEL DISCLAIMS ALL LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF HOTEL, AIRLINE, AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS ROCKET TRAVEL SITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS ROCKET TRAVEL SITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND ROCKET TRAVEL DOES NOT GUARANTEE THE ACCURACY OF THE RATINGS. ROCKET TRAVEL AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THE ROCKET TRAVEL SITE AT ANY TIME. ROCKET TRAVEL AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, SERVICES, AND ROCKET TRAVEL SITE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. ROCKET TRAVEL SUPPLIERS, INCLUDING WITHOUT LIMITATION AIRLINES, HOTELS, TRAVEL AGENCIES, AND TOUR OPERATORS, PROVIDING TRAVEL OR OTHER SERVICES FOR OR THROUGH ROCKET TRAVEL ARE NOT AGENTS OR EMPLOYEES OF ROCKET TRAVEL. ROCKET TRAVEL MAKES NO WARRANTIES OR GUARANTEES WITH REGARD TO THE SERVICES PROVIDED BY THIRD PARTY SUPPLIERS. ROCKET TRAVEL IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. ROCKET TRAVEL HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND ITS DIRECT CONTROL, AND IT HAS NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSION, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENT OR AUTHORITY. IN NO EVENT SHALL ROCKET TRAVEL AND ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS ROCKET TRAVEL SITE OR WITH THE DELAY OR INABILITY TO USE THIS ROCKET TRAVEL SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS ROCKET TRAVEL SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE ROCKET TRAVEL SITE. NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL THE TOTAL, CUMULATIVE LIABILITY OF ROCKET TRAVEL (OR ITS AGENTS OR SUPPLIERS) FOR DAMAGES UNDER THIS AGREEMENT EXCEED THE AMOUNTS EARNED BY ROCKET TRAVEL FOR THE PRODUCT OR SERVICE GIVING RISE TO SUCH DAMAGES.

Indemnification

You agree to defend, indemnify and hold Rocket Travel harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to legal fees, brought by (i) by third parties arising out of content you submit, post, transmit, or make available through Rocket Travel or your use of the Services, (ii) any third party arising out of your use of the Services or the use of the Services by any person using your account and/or password, or (iii) by third parties arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

No Unlawful or Prohibited Use

As a condition of your use of this Service, you warrant that you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You acknowledge that Rocket Travel may or may not pre-screen content, but that Rocket Travel has the right (but not the obligation) at its discretion to screen, refuse, or move any content that is available via the Services. Without limiting the foregoing, Rocket Travel and its designees shall have the right to remove any content that violates this Agreement or is otherwise objectionable.

Advertising and Links to Third-Party Sites

This Rocket Travel Site contains hyperlinks to web sites operated by parties other than Rocket Travel. Such hyperlinks are provided for your information and reference only. Rocket Travel does not control such websites and is not responsible for their contents or your use of them. Rocket Travel's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such web sites or any association with their operators.

Global Travel Use

Accessing materials on this Site by certain persons in certain countries may not be lawful, and Rocket Travel makes no representation that materials on this Site are appropriate or available for use in locations outside of the United States.

Although most travel is completed without incident, travel to certain destinations may involve greater risk than others. Rocket Travel therefore urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. For State Department travel warnings and advisories, go to travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html. For foreign health requirements and dangers, go to www.cdc.gov/travel/index.htm. Other information relating to particular international destinations can be found at www.dot.gov;www.tsa.gov, www.faa.gov, www.treas.gov/ofac, or www.cbp.gov. At Rocket Travel, we have no special knowledge regarding foreign entry requirements (such as the need for passports and visas). For foreign entry requirements, follow advisory information provided by User’s local government.

According to the United States Department of Transportation’s website, disinsection is permitted under international law in order to protect public health, agriculture and the environment. The World Health Organization and the International Civil Aviation Organization stipulate two approaches for aircraft disinsection--either spray the aircraft cabin, with an aerosolized insecticide, while passengers are on board or treat the aircraft's interior surfaces with a residual insecticide (residual method) while passengers are not on board. Panama and American Samoa have adopted a third method, in which aircraft are sprayed with an aerosolized insecticide while passengers are not on board. Although the Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization (November 6-10, 1995) concluded that aircraft disinsection, if performed appropriately, would not present a risk to human health, the report also noted that some individuals may experience transient discomfort following aircraft disinsection by aerosol application. Although few countries now require that aircraft be disinsected, most countries reserve the right to do so, and, as such, could impose a disinsection requirement should they perceive a threat to their public health, agriculture or environment. For more information about disinsection or to review a list of airline contacts for disinsection and a list of countries that require disinsection, please visit the Department of Transportation website at http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm

BY OFFERING OR FACILITATING TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND WE SHALL NOT BE LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Travel Purchases and Destinations

The Rocket Travel Site allows Registered Users to make legitimate reservations or otherwise transact business with suppliers of travel-related goods and services, and for no other purposes. You agree to be financially responsible for all of your use of this Rocket Travel Site (as well as for use of your account by others, including, without limitation, minors living with you). You also warrant that all information supplied by you or Registered Users of your household in using this Rocket Travel Site is true and accurate. You agree that the travel services reservations facilities of the Rocket Travel Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act; any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You understand that abuse of the travel services reservation facilities of the Rocket Travel site may result in you being denied access to such facilities.

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, and/or in your forfeiting any monies paid for such reservation(s) or purchase. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use the Rocket Travel Site.

Although most travel is completed without incident, travel to certain destinations may involve greater risk. By allowing Registered Users to purchase travel to particular destinations, Rocket Travel does not represent or warrant that travel to such points is advisable or without risk and is not liable for damages or losses that may result from travel to such destinations.

Arbitration and Dispute Resolution

Disputes and Arbitration

Rocket Travel is committed to customer satisfaction. If you have a problem or dispute, we will try to resolve it. If we are unsuccessful, you may pursue your claim as explained in this section.

You agree to give us an opportunity to resolve any problem, dispute, or claim relating in any way to the Rocket Travel websites and/or any of its related applications or services (the "Site"); any dealings with our customer service agents; the purchase, use, or performance of any services or products available through this Site; any representations made by Rocket Travel; or our Privacy Policy (collectively, "Claims") by sending notice to the address in the Contacting Us section below. If we are unable to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.

These Terms and Conditions shall be governed by the laws of the State of Illinois, United States of America, without regard to conflict of laws provisions that would result in the application of the laws of any other jurisdiction. All Claims or other matters in dispute between you or any Third-party (as defined in paragraph K above) and Rocket Travel, its subsidiaries or affiliates, or any travel service providers or companies offering products or services through the Site, whether based upon contract, tort, statute, or otherwise, shall likewise be governed by the laws of the State of Illinois, without regard to conflict of laws provisions that would result in the application of the laws of any other jurisdiction.

Limitation on Claims

Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued.

Mandatory Arbitration

PLEASE READ THIS PROVISION CAREFULLY. IT REQUIRES THAT ANY AND ALL CLAIMS MUST BE RESOLVED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT, AND IT PREVENTS YOU FROM PURSUING A CLASS ACTION OR SIMILAR PROCEEDING IN ANY FORUM. THESE LIMITATIONS APPLY TO ANY CLAIMS AGAINST ROCKET TRAVEL, ITS SUBSIDIARIES OR AFFILIATES, OR ANY TRAVEL SERVICE PROVIDERS OR COMPANIES OFFERING PRODUCTS OR SERVICES THROUGH THE SITE.

IN ARBITRATION, A DISPUTE IS RESOLVED BY AN ARBITRATOR INSTEAD OF A JUDGE OR JURY. THE ARBITRATOR'S DECISION WILL GENERALLY BE FINAL AND BINDING, WITH NO RIGHT OF APPEAL. ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN COURT PROCEDURES.

1. By using this Site, you, any Third-party (as defined in paragraph K above), and Rocket Travel agree that any Claim, including claims regarding the applicability or validity of this arbitration provision, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") and conducted before a single arbitrator pursuant to the then applicable Rules and Procedures established by AAA ("Rules and Procedures"), except that, pursuant to subsection (e) below, under no circumstances may any claim be brought or arbitrated as a class action or be joined with another person's claim, or proceed on a basis involving claims brought on a purported representative capacity (either on behalf of the general public or other users or persons). This agreement applies to, and includes, any and all Claims, including any Claims that arose prior to entering this agreement.

2. As an exception to arbitration, you, any Third-party, and Rocket Travel retain the right to pursue in a small claims court located in the federal judicial district that includes your or the Third-party's billing address at the time of the Claim, any Claim that is within the court's jurisdiction and proceeds on an individual basis. All Claims you or a Third-party bring against Rocket Travel, its subsidiaries or affiliates, or any travel service providers or companies offering products or services through the Site must be resolved in accordance with this Disputes and Arbitration Section. All Claims filed or brought contrary to this Section shall be considered improperly filed and void.

3. If you decide to seek arbitration, you must first send, by certified mail, a written Notice of Dispute ("Notice") addressed to Rocket Travel at the address mentioned in the Contacting Us section below ("Notice Address"). The Notice must (i) describe the nature and basis of the Claim; and (ii) set forth the specific relief sought. If Rocket Travel and you, or Rocket Travel and any Third-party, do not reach an agreement to resolve the Claim within 60 days after the Notice is received, you, or the Third-party, may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you, any Third-party, or Rocket Travel is entitled. A form to initiate arbitration may be downloaded here.

4. The arbitration shall be held at a location determined by AAA pursuant to the Rules and Procedures (provided that such location is reasonably convenient for you, or any Third-party asserting a Claim), or at such other location as may be mutually agreed upon.

5. To the extent that any Claim is held not to be subject to arbitration and proceeds in a Court other than small claims court, such Claim shall be filed only in the United States District Court for Illinois or, if there is no federal jurisdiction over the action, in the courts of the State of Illinois located in Cook County, Illinois. You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such Claim that is not subject to the arbitration provision and not pursued in small claims court, and agree that any such claim shall be resolved individually, without resort to any form of class action (as described more fully in section I.A.2.e below). You further agree that any and all Claims or other matters asserted in such dispute, whether based upon contract, tort, statute, or otherwise, shall be governed by the laws of the State of Illinois, without regard to conflict of laws provisions that would result in the application of the laws of any other jurisdiction.

6. YOU AND ANY THIRD-PARTY FURTHER AGREE THAT NO PROCEEDING AGAINST ROCKET TRAVEL, ITS SUBSIDIARIES OR AFFILIATES, OR ANY TRAVEL SERVICE PROVIDERS OR COMPANIES OFFERING PRODUCTS OR SERVICES THROUGH THE SITE (UNDER THIS PROVISION OR OTHERWISE) MAY PROCEED AS A CLASS ACTION, BE JOINED WITH ANOTHER PERSON’S CLAIM, OR PROCEED ON A BASIS INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY (EITHER ON BEHALF OF THE GENERAL PUBLIC OR OTHER USERS OR PERSONS). ANY AND ALL PROCEEDINGS TO RESOLVE CLAIMS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. IN ADDITION, NO ARBITRATION PROCEEDING UNDER THIS PROVISION SHALL BE CONSOLIDATED OR JOINED IN ANY WAY WITH ANY OTHER ARBITRATION PROCEEDING WITHOUT THE EXPRESS WRITTEN CONSENT OF ALL PARTIES.

7. For any arbitration involving Claims that together seek damages that do not exceed $25,000, Rocket Travel will reimburse you for all fees and costs imposed by AAA. If you are unable to pay the filing fee, Rocket Travel will pay it for you. For any arbitration involving Claims that together seek damages that exceed $25,000, if you, or any Third-party, prevail in the arbitration of any Claim against Rocket Travel, Rocket Travel will reimburse such prevailing party for any fees or costs the prevailing party paid to AAA in connection with the arbitration.

8. If you prevail in the arbitration of any Claim against Rocket Travel and are awarded an amount greater than Rocket Travel's last written settlement offer to you, Rocket Travel will pay a minimum recovery of $5,000, and Rocket Travel will reimburse you for all reasonable attorney's fees incurred in arbitrating the Claim(s) upon which you have prevailed. If any Third-party prevails in the arbitration of any Claim against Rocket Travel and is awarded an amount greater than Rocket Travel's last written settlement offer to such Third-party, Rocket Travel will pay a minimum recovery of $5,000 to the Third-party, and Rocket Travel will reimburse such Third-party for all reasonable attorney's fees incurred in arbitrating the Claim upon which he or she has prevailed. Any dispute regarding attorney's fees to be paid pursuant to this paragraph will be decided by the arbitrator who decided the underlying Claim. If you or the Third-party do not prevail on the claim or prevail but are awarded an amount less than or equal to Rocket Travel's last written settlement offer to you, Rocket Travel will pay only the amount of the award, not the minimum recovery or attorneys' fees.

9. Notwithstanding any other provision of law or any of the Rules and Procedures established by AAA which may be to the contrary, Rocket Travel will not be entitled to seek reimbursement of its attorney's fees for any Claim the arbitrator finds to be non-frivolous.

10. With the exception of sub-part (e) above (the class action waiver), if any part of this arbitration provision is held to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (e) above (the class action waiver) is held to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor any Third-party, nor Rocket Travel shall be entitled to arbitrate their dispute.

11. Arbitration rules and forms may be obtained from AAA at http://www.adr.org or by calling AAA at 1-800-778-7879.

12. IF YOU OR ANY THIRD-PARTY DO NOT CHOOSE TO ACCEPT THIS BINDING ARBITRATION PROVISION, YOU OR SUCH THIRD-PARTY MUST NOTIFY ROCKET TRAVEL IN WRITING BY CERTIFIED MAIL WITHIN THIRTY (30) DAYS OF YOUR PURCHASE OR BEFORE YOU BEGIN TO USE THE SERVICES PURCHASED ON THIS SITE, WHICHEVER DATE IS SOONER. SUCH NOTICE SHALL BE SENT TO THE NOTICE ADDRESS DEFINED IN SUBSECTION (b), ABOVE. IF YOU SO NOTIFY US BY THAT TIME THAT YOU DO NOT ACCEPT THE BINDING ARBITRATION PROVISION, YOU AND ANY SUCH THIRD-PARTY MAY NOT CONTINUE TO PURCHASE SERVICES OR PRODUCTS ON THIS SITE UNLESS AND UNTIL ROCKET TRAVEL NOTIFIES YOU OR SUCH THIRD-PARTY OTHERWISE. ROCKET TRAVEL SHALL HAVE THE RIGHT TO PROHIBIT YOUR AND SUCH THIRD-PARTY'S FUTURE PURCHASE OF SERVICES OR PRODUCTS ON THIS SITE.